Hi, I’m
Chantelle Bodendorfer (Jones)
Palmetto,FL
Summary
I am an Inside Sales Specialist at FWP Pool and Spa Wholesale Distributor, where I sell products and meet customer needs. I have a passion for pool and spa products and a strong knowledge of the industry, which I gained from working as a Sales Manager at Northeastern Pools & Spas, a BioGuard Platinum Dealer, before joining FWP six months ago.
In my current role, I service existing accounts, obtain orders, and establish new accounts by planning and organizing my daily work schedule to call on potential sales outlets and other trade factors. I also collaborate with my team members and managers to share best practices, feedback, and insights. I value building long-term relationships with my customers and providing them with quality products and service. I am always eager to learn new skills and improve my performance. I believe that I can bring diverse perspectives and experiences to the team and contribute to the company's growth and success.
Overview
6
years of professional experience
Work History
Florida Water Products
Inside Sales Representative
08.2023 - Current
Job overview
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Spearheaded new product launch efforts, educating team members on features and benefits to optimize overall sales performance.
- Expanded market reach by researching potential clients and initiating contact via phone or email to generate interest in company offerings.
- Answered customers' questions regarding products, prices, and availability.
- Set up new accounts, established customer credit and set up payment methods.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Used CRM software to maintain detailed contact logs and account records.
Northeastern Pools And Spas
Sales Manager /Project Manager
04.2018 - 12.2022
Job overview
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Increased store profitability by implementing cost-saving measures and streamlining operational processes.
- Optimized store inventory management practices for improved product availability and reduced stock obsolescence costs.
- Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Education
GED Credentialing State of Florida Florida
GED
06.2012
Skills
- Persuasive Negotiator
- Relationship Building
- Lead Qualification
- Opportunity Identification
- Strategic Account Development
- Pipeline Management
- Solution Selling
- New Business Development
- Order Management
- Account Management
- Business Planning
- Sales Reporting
- Direct Sales
- POS Aglige Expert
- Microsoft Word
Timeline
Inside Sales Representative
Florida Water Products
08.2023 - Current
Sales Manager /Project Manager
Northeastern Pools And Spas
04.2018 - 12.2022
GED Credentialing State of Florida
GED
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