Bailee Forbis
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Inside Sales Representative
Matrix Distributors
08.2025 - 12.2025
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Answered customers' questions regarding products, prices, and availability.
- Set up new accounts, established customer credit and set up payment methods.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Used CRM software to maintain detailed contact logs and account records.
Sales Associate/Retail Keyholder
Five Below
06.2024 - 03.2025
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Barren County High School
Glasgow, KY05-2024
Skills
- Telephone sales
- Persuasive negotiator
- Salesforce CRM
- Promotional selling
- Cold calling expertise
- Adept multi-tasker
- Client relationship management
Timeline
Inside Sales Representative
Matrix Distributors
08.2025 - 12.2025
Sales Associate/Retail Keyholder
Five Below
06.2024 - 03.2025
High School Diploma -
Barren County High School