Chanterelle Case
Chehalis ,WA
Summary
Dynamic and highly reliable professional with extensive experience in customer service at Applebee's Grill + Bar. Proven ability to multitask effectively while upselling menu items, driving revenue growth. Strong team player with a commitment to fostering positive relationships and ensuring guest satisfaction in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Bartender
Applebee's Grill + Bar
02.2021 - Current
- Prepared and served beverages, ensuring quality and consistency in every drink.
- Managed bar inventory, tracking supplies to minimize waste and maintain stock levels.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Implemented efficient workflow processes to enhance speed of service during busy shifts.
- Monitored compliance with health and safety regulations within the bar area.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Office Manager
Sabin Restoration
Auburn
2019 - 2021
- Managed daily office operations, ensuring smooth workflow and efficient task completion.
- Coordinated scheduling and logistics for meetings, optimizing time management for executive team.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Handled employees work schedules.
- Managed payroll.
Cocktail Waitress
Vixens
Davie, FL
2018 - 2019
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Managed beverage orders efficiently, maintaining accurate inventory levels and minimizing waste.
- Trained new staff on menu offerings, service protocols, and effective communication techniques.
- Collaborated with bartenders to create innovative cocktail specials that enhanced the overall guest experience.
- Developed strong relationships with regular patrons, fostering a welcoming atmosphere in the establishment.
- Demonstrated exceptional multitasking abilities under high-pressure situations while delivering outstanding customer service consistently.
Education
High School Diploma -
Capital High School
Olympia, WASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Applebee's Grill + Bar
02.2021 - Current
Office Manager
Sabin Restoration
2019 - 2021
Cocktail Waitress
Vixens
2018 - 2019
High School Diploma -
Capital High School