Scheduling
Chanya Plummer
Seaford,DE
Summary
I have been in service industry for over 5+ years.
Always have been punctual and making sure I’m in proper attire & ready to work
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Manager
Brew River Restaurant
02.2023 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Caregiver
Too Good Care For You
01.2022 - 03.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Diploma - Everything
South Brunswick High School
Monmouth Junction, NJ06.2016
Skills
- Positive Attitude
- Team Leadership
- Multitasking and Organization
- Problem-Solving
- Customer Service
- Critical Thinking
- Reliable and Responsible
- Employee Training and Development
- Customer Service Management
- Time Management
- Goal-Oriented
- Workflow Management
Certification
Caregiving
Software
Canva
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
Management
-helped resolve customer issues with employee or food
-nightclub management maintaining cash draws and handling larges amounts
-scheduling employees
-checking opening/closing checklist for employees
Timeline
Service Manager
Brew River Restaurant
02.2023 - Current
Caregiver
Too Good Care For You
01.2022 - 03.2022
Diploma - Everything
South Brunswick High School
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