Summary
Overview
Work History
Education
Skills
Certification
Singer/Song writer
Timeline
Generic

Chapella D, Stewart

The Bronx,NY

Summary

Compassionate Community Health Worker with 5 years of experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and education.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Community Health Worker

BronxCare Health System
12.2019 - Current
  • Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
  • Engaged clients in health-related activities to enhance overall well-being.
  • Transported or accompanied clients to scheduled health appointments or referral sites.
  • Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Helped vulnerable individuals navigate complex healthcare system.
  • Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
  • Addressed patient concerns and provided support to vulnerable demographics.
  • Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Increased awareness of available resources by organizing and participating in community health fairs and events.
  • Facilitated health screenings with follow-up care to target specific issues.

Patient Access Associate – Emergency Room, Clinic

BronxCare Health System
04.2006 - 12.2019
  • Improved patient satisfaction by efficiently registering and verifying insurance information, leading to a streamlined admission process.
  • Reduced errors in patient registration by meticulously collecting and inputting data into electronic health records.
  • Demonstrated adaptability by readily adjusting to new software systems, policies, or procedures as required for organizational success.
  • Supported hospital objectives by participating in quality assurance audits, identifying areas for improvement within the Patient Access department.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.

Education

Bachelor of Science - Public Health

Monroe College
The Bronx, NY
06.2026

Skills

  • Schedule Management
  • Health Education
  • HIPAA Guidelines
  • Community-based resources
  • Cultural Competency
  • Public outreach
  • Motivational Interviewing
  • Home Visiting
  • Health coaching
  • CPR and First Aid
  • Community Outreach

Certification

  • Certified Community Health Worker, BronxCare Health System - 4 Years

Singer/Song writer

 
Studied music at Fiorello H. LaGuardia High School of Music & Art and Performing Arts. Joined an eclectic group of young people determined to use their gifts to advocate for human rights called CityKids Foundations Inc. Founding member of a youth group in Harlem called Impact Repertory Theater where she named the organization and provided vocal training and song-writing workshops.
I have performed in Germany, Las Vegas all over New York City. Contributed background vocals for many independent artist projects. Released my first single "Forward" in 2019.

Timeline

Community Health Worker

BronxCare Health System
12.2019 - Current

Patient Access Associate – Emergency Room, Clinic

BronxCare Health System
04.2006 - 12.2019

Bachelor of Science - Public Health

Monroe College

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Chapella D, Stewart