Charaf Benaffane
Orlando,FL
Summary
Dynamic leader with proven expertise in enhancing operational efficiency and team performance at gyro pit. Skilled in complex problem-solving and coaching, adept at optimizing profits and customer service excellence. Demonstrates exceptional work prioritization and decision-making abilities, driving significant improvements in sales and service metrics. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
16
16
years of professional experience
Work History
Manager
gyro pit
Orlando, FL
06.2019 - 03.2020
- Recruited and hired qualified candidates to fill open positions.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Trained employees on additional job positions to maintain coverage of roles.
- Created monthly reports for senior management summarizing operational performance metrics.
- Optimized profits by controlling food, beverage and labor costs.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Trained new employees to perform duties.
Sales Associate
travel kit
Orlando, FL
02.2004 - 06.2019
- Prepared merchandise for purchase
- Trained new team members in cash register operation, stock procedures, and customer services.
- Placed special orders or called other stores to find desired items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Handled returns and exchanges according to company policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
Bachelor of Science - Biology
Valencia College
Orlando, FL05-2006
Skills
- Complex Problem-solving
- Work prioritization
- Decision-making
- Time management
- Coaching and mentoring
- Customer service
- Sales techniques
- Communication Skills
Affiliations
- Film Acting
- Brazilian Jiu Jitsu
- Tennis
- Reading
- Self Improvement
Timeline
Manager
gyro pit
06.2019 - 03.2020
Sales Associate
travel kit
02.2004 - 06.2019
Bachelor of Science - Biology
Valencia College
Similar Profiles
Mark RuddyMark Ruddy
Driller /Driller's Assistant at Gyro DrillingDriller /Driller's Assistant at Gyro Drilling
Sidi El Mokhtar AbidinSidi El Mokhtar Abidin
Line Chef at New Kennedy Chicken & GyroLine Chef at New Kennedy Chicken & Gyro
Jaelyn MaddoxJaelyn Maddox
Cook /Food Preparation Worker at Team GyroCook /Food Preparation Worker at Team Gyro