Charaybian Coles
Chefs Expressions
Essex,MD
1
Certification
14
years of professional experience
Reliable and hard working Medical Assistant and Customer Service with a verifiable track record of positively interacting with patients and customers. My long term goal is to be a first responder with a degree background.
Work History
Medical Assistant
1 Year 4 Months- Support physicians with daily clinical operations in urology and medical oncology.
- Assist with patient intake, rooming, and preparation for examinations and procedures.
- Coordinate laboratory testing, specimen handling, and PSA-related workflows.
- Assist with medication and treatment workflows, including injections, catheters and urology-specific therapies.
- Document patient information and clinical activities in the electronic health record (Veradigm).
- Coordinate patient follow-ups, communicate clinical instructions, and support continuity of care.
- Maintain accurate documentation and follow infection-control and patient-safety procedures.
Server
11 Years 2 Months- Greeted customers, answered questions and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Addressed complaints to kitchen staff and served replacement items.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
- Set up dining room to meet hospitality and service standards.
- Implemented sanitary food handling, holding and service protocols.
Medical Assistant
2 Years- Collect specimen
- Workers Comp/ Dispense Meds
- Collect Vitals
- Draw injections (steroid, Durolane, Gelsyn, etc)
- Vitals
- Task Duties
Medical Assistant
6 Months- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
Emergency Medical Responder
2 Years 1 Month- Assessed patient needs and checked vital signs to determine treatment.
- Documented medically relevant information to track medications.
- Used stretchers and other medical appliances to safely remove patients from emergency scene.
- Treated patients with impaired airways and other respiratory problems to create flow of oxygen.
- Reassured patients by explaining steps in emergency assessment process.
- Surveyed emergency scenes consisting of multiple patients and promptly set up triage.
- Opened and maintained airways of unconscious patients to promote respiration.
- Redirected traffic around emergency environments in absence of law enforcement.
- Controlled hemorrhage by suturing and bandaging wounds.
- Documented calls in reports detailing incident type and course of treatment.
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
- Remained level-headed and proactive during emergency situations.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Assessed emergency situations and prioritized medical care for patients.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Evaluated patients at accident scenes to screen, assess and treat significant injuries.
Medical Assistant
1 Year 3 Months- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
Medical Assistant
2 Months- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
Medical Assistant
6 Months- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Gallery Host
10 Months- Greeted arriving guests to provide assistance and facilitate check-ins.
- Provided guest assistance and information regarding local attractions and points of interest.
- Answered guest inquiries regarding hotel offerings and services.
- Assisted guests in answering questions and completing check-in and check-out processes.
- Investigated guest complaints and utilized critical thinking to foster expedient resolution.
Cashier
1 Year 3 Months- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped with purchases and signed customers up for rewards program.
- Verified customer age requirement for alcohol or tobacco purchases.
- Answered customer questions and provided store information.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
Certification - Medical Assisting
High School Diploma
Skills
Dining customer service
Table setting arrangements
High-volume dining
Buffet setup and takedown
Safe food handling
HIPAA compliance
Inventory and supply management
Restocking lab supplies
Communicating with patient families
Medical terminology
Sterile technique
Lab equipment setup
Customer communications
System documentation
Account updating
Data entry
Professional telephone voice
Certification
CPR/AED Certified
BLS Certified
Timeline
Medical Assistant
Chesapeake Urology
06.2025 - CurrentRead More
Medical Assistant
Clearway Pain Solutions Institute
05.2023 - 05.2025Read More
Medical Assistant
Podiatry Associates, PA
06.2022 - 12.2022Read More
Emergency Medical Responder
Charlestown Erickson Living
05.2020 - 06.2022Read More
Medical Assistant
Mercy General Hospital
02.2019 - 04.2019Read More
Medical Assistant
Das Pediatrics LLC
03.2018 - 06.2019Read More
Medical Assistant
Saluja Medical Associates
09.2017 - 03.2018Read More
Server
Chefs Expressions
08.2015 - CurrentRead More
Gallery Host
Hyatt
11.2014 - 09.2015Read More
Cashier
Target
10.2012 - 01.2014Read More
Dulaney High School
High School Diploma
Read More
Fortis Institute
Certification from Medical Assisting
Read More