Milana Berry
Virginia Beach,VA
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
1
1
year of professional experience
Work History
Medical Assistant
Atlantic Orthopedics
04.2023 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Waitress
The Porch On Long Creek
10.2022 - 04.2023
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Greeted new customers, discussed specials and took drink orders.
- Stayed up-to-date on menu changes to help customers make food choices.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Waitress/Hostess
Dockside Seafood
05.2022 - 10.2022
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ06.2022
Skills
- Sales Expertise
- Dining Customer Service
- Seating Assignment Preparation
- High-Volume Dining
- Complex Problem-Solving
- Hospitality Service Expertise
- Upselling Techniques
- Relationship Management
CPR/BLS Certified for Adult, Child and Infant
Certified by the AHA to attempt resuscitation after a heart attack using CPR and/or an AED, as well as being certified to intervene in any choking incidents
Timeline
Medical Assistant
Atlantic Orthopedics
04.2023 - Current
Waitress
The Porch On Long Creek
10.2022 - 04.2023
Waitress/Hostess
Dockside Seafood
05.2022 - 10.2022
Bachelor of Science - Biological Sciences
Arizona State University