Joseph Morrison
Norwalk
Summary
Dynamic Medical Assistant with a proven track record at Dr. Song Vision, excelling in patient scheduling and medical office administration. Demonstrated compassion and attention to detail while optimizing workflows, enhancing patient satisfaction, and ensuring compliance with safety standards. Proficient in sterile techniques and adept at problem-solving in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Dr. Song Vision
01.2018 - 12.2024
- Administered patient intake processes, ensuring accurate collection of medical histories and personal information.
- Coordinated scheduling for patient appointments, optimizing workflow and reducing wait times.
- Assisted in conducting vision tests and interpreting results to support diagnostic efforts.
- Overall assistance in maintaining the clinic safe and clean.
Sales Associate
Sweet Factory
03.2023 - 05.2024
- Delivered exceptional customer service, ensuring positive shopping experiences and high satisfaction levels.
- Educated customers on product features and benefits, facilitating informed purchasing decisions.
- Utilized point-of-sale systems for accurate transaction processing and record-keeping.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Performed cash, card, and check transactions to complete customer purchases.
Building Upgrade Associate
Green Energy Innovations
06.2017 - 11.2018
- Installed various lighting systems, ensuring compliance with industry safety standards.
- Collaborated with project teams to optimize installation schedules and workflows.
- Conducted quality inspections of completed installations to ensure functionality and aesthetics.
- Utilized advanced tools for precision measurements and efficient installations.
- Developed strong relationships with vendors, securing high-quality products at competitive prices.
- Conducted thorough assessments of client spaces to determine optimal lighting solutions.
- Provided excellent customer service, addressing any concerns or questions related to light installations promptly.
- Collaborated with team members for seamless light installations, enhancing overall efficiency.
- Enhanced customer satisfaction by efficiently installing light fixtures according to specified requirements.
- Completed installations within deadline, resulting in increased productivity and client satisfaction.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
Education
Certificate of Technical Studies - HVAC/Air Conditioning Technoloy
United Education Institute (UEI) Vocational School
Garden Grove10-2025
High School Diploma -
Cerritos High School
Cerritos, CA06-2017
Skills
- Patient scheduling
- Customer service
- Reliable team player
- Compassionate
- Medical office administration
- Sterile technique
- Workplace safety adherence
- Testing and troubleshooting
- Hand tool expertise
- Fine motor skills
- Soldering proficiency
- Mechanical aptitude
- Power tools
- Hand tools
- Defect identification
- Mechanical assembly
- Hardware installation
- Parts assembly
- Soldering
- Voltage meters
- Component cleaning
- Electronic troubleshooting
- Teamwork
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Machinery operation
- Cash register operation
- Sales expertise
- Merchandising
- Technical support
- Microsoft office
- POS system troubleshooting
- Store maintenance
- Stock management
- Point of sale operations
- Product and service sales
Languages
Korean
Limited Working
Interests
- Video Gaming
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Sales Associate
Sweet Factory
03.2023 - 05.2024
Medical Assistant
Dr. Song Vision
01.2018 - 12.2024
Building Upgrade Associate
Green Energy Innovations
06.2017 - 11.2018
Certificate of Technical Studies - HVAC/Air Conditioning Technoloy
United Education Institute (UEI) Vocational School
High School Diploma -
Cerritos High School