Regina Cisneros
Mission
Summary
Motivated medical assistant with experience in patient care, inventory management, and electronic health records. Known for strong attention to detail and effective communication, ready to contribute to improved patient outcomes and streamlined operations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals within sales.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Women’s Place For Optimal Wellness & Longevity
McAllen, TX
10.2024 - 05.2025
- Assisted in patient intake, ensuring accurate documentation and seamless scheduling of appointments.
- Administered routine medical procedures, including vaccinations and blood draws, with precision and care.
- Collaborated with healthcare providers to develop personalized treatment plans for optimal patient wellness.
- Managed electronic health records, maintaining data integrity and confidentiality in compliance with HIPAA regulations.
- Conducted inventory management for medical supplies, optimizing resource allocation to support daily operations effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physician with minor surgeries including preparing operating room and sterilizing instruments.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Sales Representative
Gmet Communications Cricket Wireless
Rio Grande City, TX
07.2022 - 08.2024
- Developed and maintained customer relationships to enhance loyalty and retention.
- Executed product demonstrations, highlighting features and benefits to drive sales.
- Provided accurate product information, addressing customer inquiries and concerns effectively.
- Collaborated with team members to optimize store merchandising and displays for improved visibility.
- Analyzed sales trends to identify opportunities for upselling and cross-selling products.
- Trained new staff on company policies, product knowledge, and effective sales techniques.
- Ensured compliance with company standards in inventory management and cash handling procedures.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
Medical Assistant -
The College of Health Care Professions
TX10.2024
GED -
South Texas College
Rio Grande City, TX11.2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Procedure assistance
- Electronic health records
- Electronic medical records
- CPR
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Sterilization techniques
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Adaptable
- Monitoring patient progress
- Diagnostic procedures
- Customer relations
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Sales presentations
- Sales closing
- Sales strategy development
- Complex Problem-solving
- Customer retention
- Client service
- Negotiation tactics
- Process improvement
- Customer needs assessment
- Performance improvement
- Strategic planning
- Account management
- Staff training
- Performance tracking
- Product promotions
- Client account management
- Closing techniques
- Account servicing
- Prospecting skills
- Product merchandising
- Social media marketing
- Customer retention abilities
- Attention to detail
- Product knowledge
Certification
- CMA- Certified Medical Assistant
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Women’s Place For Optimal Wellness & Longevity
10.2024 - 05.2025
Sales Representative
Gmet Communications Cricket Wireless
07.2022 - 08.2024
Medical Assistant -
The College of Health Care Professions
GED -
South Texas College