Chardel Carlson
Des moines,IA
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
14
14
years of professional experience
Work History
Driver
Keck Parking
10.2022 - Current
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Driver
Edencrest Assisted Living
08.2020 - 10.2023
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Driver Bellman
Holiday Inn Airport Hotel & Conference Center
08.2011 - 06.2020
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Escorted guests to assigned rooms and transported luggage.
- Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
- Maintained hotel cleanliness standards, ensuring a welcoming atmosphere in all public areas and elevators.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Transferred luggage, bags, and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
Education
GED -
Missouri Department of Secondary Education
Kansas City, MO06.1984
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Punctuality
Timeline
Driver
Keck Parking
10.2022 - Current
Driver
Edencrest Assisted Living
08.2020 - 10.2023
Driver Bellman
Holiday Inn Airport Hotel & Conference Center
08.2011 - 06.2020
GED -
Missouri Department of Secondary Education
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