Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Charea Williams

Omaha,NE

Summary

Proven leader at Amazon, adept in safety management and fostering teamwork, I enhanced process efficiency and employee performance. My expertise spans from workflow optimization to exceptional customer service, significantly contributing to business growth and operational excellence.

Overview

2
2
years of professional experience

Work History

Process Assistant

Amazon
04.2023 - 12.2024
  • Mentored associates on proper process execution techniques, helping them develop valuable skills and better their performance.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting audits and addressing hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
  • Led training initiatives, enhancing employee skills and confidence.

Warehouse Associate

Amazon
02.2023 - 04.2023
  • Prepared orders for shipment by packing and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently lifted materials weighing as much as 20 pounds.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Maintained clean, orderly work environment free of hazards.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Ship Dock Processing Guide

Amazon
12.2022 - 02.2023
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Reduced order processing time by effectively coordinating with team members and managers to load containers filled with packages onto trucks.
  • Used heat-map prediction software to keep track of warehouse volume and coordinated with team members to tackle volume accordingly.
  • Contributed to increased productivity, effectively managing multiple tasks simultaneously such as CPTs.

Seasonal Retail Sales Associate

Kohl's Department Stores, Inc
09.2022 - 12.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Took inventory and retrieved items from store inventory for restocking merchandise.

Education

Associate of Science - Veterinary Science

Penn Foster College
Scottsdale, AZ
12-2025

High School Diploma -

Ypsilanti High School
Ypsilanti, MI
06-2020

Skills

  • Safety management
  • Workflow management
  • Assignment delegation
  • Management support
  • Process improvement
  • Order preparation
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Cash handling
  • Cash register operation
  • Inventory tracking

Languages

English
Native or Bilingual
Spanish
Limited Working
Korean
Limited Working

Timeline

Process Assistant

Amazon
04.2023 - 12.2024

Warehouse Associate

Amazon
02.2023 - 04.2023

Ship Dock Processing Guide

Amazon
12.2022 - 02.2023

Seasonal Retail Sales Associate

Kohl's Department Stores, Inc
09.2022 - 12.2022

Associate of Science - Veterinary Science

Penn Foster College

High School Diploma -

Ypsilanti High School

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Charea Williams