Charell Jackson
Brooklyn
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Lead Keyholder
PAIGE
04.2023 - Current
- Set an example of enthusiasm, knowledge, and understanding of the brand image and product.
- Assist customers with product selection, pricing, payment options and returns and exchanges.
- Ensuring all requirements necessary to open and close the store are performed accurately each day.
- Manage customer inquiries and complaints in a professional and timely manner.
- Built employee knowledge with training and mentoring.
- Maintained organized store environment for customer and employee health and safety.
- Performed regular audits of merchandise displays and stock levels.
Crew Member
Trader Joes
04.2022 - 04.2023
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Cross-trained in multiple positions within the store as needed.
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
SALES ASSOCIATE
A Pea in the Pod
03.2022 - 09.2022
- Formed trusting relationships between customers and myself to initiate a brand loyalist mindset
- Demonstrated extraordinary product knowledge and determined the customer's needs to be able to give expert stylist advice.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Met merchandising standards by keeping store stocked and products faced.
- Utilized active listening techniques to identify customer needs and provided appropriate solutions.
Education
Bachelor of Business Administration - Marketing in Fashion Marketing
LIM COLLEGE
05.2025
Skills
- Team Management
- Adaptability
- Customer Service Management
- Sales expertise
- Teamwork and Collaboration
- Operations Management
- Staff Supervision
Certification
Social Media Marketing Certification
Timeline
Sales Lead Keyholder
PAIGE
04.2023 - Current
Crew Member
Trader Joes
04.2022 - 04.2023
SALES ASSOCIATE
A Pea in the Pod
03.2022 - 09.2022
Bachelor of Business Administration - Marketing in Fashion Marketing
LIM COLLEGE
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