CHARESE CHRISTIE
Indianapolis
Summary
Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.
Overview
1
1
Certification
5
5
years of post-secondary education
11
11
years of professional experience
Work History
Scheduling Coordinator
Ascension
Indianapolis
07.2025 - Current
- Coordinated appointment schedules for multiple healthcare providers across various departments.
- Utilized electronic scheduling systems to streamline appointment bookings and confirmations.
- Managed patient intake processes to ensure timely service and accurate information collection.
- Communicated effectively with patients regarding appointment details and changes.
Billing Specialist Credentialing specialist
Christie’s Billing and Coding Services
Indianapolis
05.2023 - Current
- Reviewed insurance claims for accuracy and compliance with regulations.
- Collaborated with healthcare providers to resolve billing discrepancies effectively.
- Investigated incorrect billings and processed refunds as necessary.
- Maintained detailed records of patient payments and outstanding balances regularly.
- Investigated incorrect billings and processed refunds.
Office Administrator/Billing and Coder
Simply Moore Home Care
Indianapolis
07.2022 - 04.2025
- Assisted with billing and insurance claims processing for services rendered.
- Maintained accurate client records using electronic health record software.
- Managed daily office operations to support home care services.
- Facilitated communication between clients, families, and healthcare providers.
- Organized training sessions for new staff on office procedures and policies.
- Implemented efficient filing systems to streamline document retrieval processes.
Medical Practice Manager
Horizon Family Medical Center
Indianapolis
04.2020 - 06.2023
- Contributed to project improving patient follow-up and care coordination, leading to 8% reduction in admission rates
- Streamlined registration and coding processes, achieving a 20% increase in overall efficiency
- Streamlined registration and coding processes, increasing overall efficiency by 20%
- Oversaw operations for team of 20+ staff, redesigning practice processes to enhance workflow efficiency by 25%
Medical Assistant / Chronic Care Manager/ Biller
My Mobile LLC
Indianapolis
08.2015 - 09.2019
- Documented patient care and medical history in EClinical Works EMR, facilitating accurate record-keeping and continuity of care.
- Rooms patients, obtains health history, and measures and documents vital signs (pulse rate, temperature, blood pressure, height, weight).
- Prepared patient and treatment rooms, ensuring sterilization of medical equipment to maintain safety standards.
- Prepared examination rooms for incoming patients, stocking necessary materials and maintaining cleanliness to enhance patient experience.
Education
Bachelors Science And Health Management - Business
University of Phoenix
Arizona 04.2023 - 02.2025
Medical Assisting -
Brightwood College
Indianapolis, IN 05.2018 - 12.2018
Associate of Arts - Medical Records
University of Phoenix
Tempe, AZ 04.2015 - 06.2017
Skills
- Data tracking management
- Scheduling
- Project coordination
- Team coordination
- Scheduling
- Document management
- Office support
- Electronic scheduling
- Time management
Certification
- CPR, First Aid, AED Certified
- Clia waived tests
- EKG Technician
- Phlebotomy
- Customer Service
- Billing and Coding Certified
- Medical Terminology
Timeline
Scheduling Coordinator
Ascension
07.2025 - Current
Billing Specialist Credentialing specialist
Christie’s Billing and Coding Services
05.2023 - Current
Bachelors Science And Health Management - Business
University of Phoenix
04.2023 - 02.2025
Office Administrator/Billing and Coder
Simply Moore Home Care
07.2022 - 04.2025
Medical Practice Manager
Horizon Family Medical Center
04.2020 - 06.2023
Medical Assisting -
Brightwood College
05.2018 - 12.2018
Medical Assistant / Chronic Care Manager/ Biller
My Mobile LLC
08.2015 - 09.2019
Associate of Arts - Medical Records
University of Phoenix
04.2015 - 06.2017