Charese Christie
Indianapolis,IN
Summary
Experienced with managing and coordinating complex schedules in fast-paced environment. Utilizes strong organizational skills to ensure efficient scheduling and minimize conflicts. Track record of adapting to changing needs and maintaining effective communication with team members.
Overview
11
11
years of professional experience
Work History
Current Cancer Center Scheduling Coordinator
St. Vincent Hospital
Indianapolis, IN
07.2025 - Current
- Coordinated patient scheduling across multiple departments to optimize resource utilization.
- Implemented electronic scheduling system, enhancing appointment accuracy and reducing conflicts.
- Collaborated with healthcare providers to manage appointment availability and minimize patient wait times.
- Monitored patient flow and adjusted schedules in real-time to accommodate urgent cases.
Administrator/ Billing Specialist
Simply Moore Home Care
Indianapolis, IN
07.2023 - 04.2025
- Managed financial operations including budgeting, billing, and collections, ensuring timely and accurate processing of payments and invoices.
- Verified Medicare waiver insurance eligibility and coverage, coordinating with insurance providers to resolve discrepancies and ensure accurate billing for patients.
- Acted as a primary point of contact for patients, addressing billing inquiries, providing clear explanations of insurance benefits, and facilitating smooth communication between patients and the billing department.
- Established relationships with local colleges and organizations, coordinating career fair participation and recruiting events to attract qualified candidates.
- Reviewed candidate resumes via Indeed, evaluating qualifications to support effective hiring decisions.
- Reviewed over 100 candidate resumes via Indeed, thoroughly evaluating qualifications to support effective hiring decisions.
Medical Practice Manager
Horizon Family Medical Center
Indianapolis, IN
04.2020 - 06.2023
- Streamlined patient scheduling processes, enhancing appointment efficiency and reducing wait times.
- Implemented electronic health record systems, improving data accuracy and accessibility for medical staff.
- Developed training programs for new hires, fostering team integration and enhancing operational effectiveness.
- Analyzed workflow inefficiencies, recommending process improvements that enhanced overall clinic productivity.
- Led cross-functional teams in strategic planning initiatives to enhance patient care delivery and satisfaction.
- Managed budget allocations effectively, ensuring optimal resource utilization across departments while maintaining quality care standards.
Medical Assistant / Chronic Care Manager / Biller
My Mobile LLC
Indianapolis, IN
08.2015 - 09.2019
- Assisted healthcare professionals in patient examinations and procedures, ensuring optimal patient care.
- Managed patient records utilizing electronic health record systems, maintaining data accuracy and confidentiality.
- Coordinated patient appointments, improving scheduling efficiency and reducing wait times.
- Supported medical billing processes by verifying insurance information and processing claims accurately.
Education
Associates of Arts - Bachelor of Science and Health Management
University of Phoenix
Arizona, AZDiploma - Medical Assisting
Brightwood College
Indiana, INSkills
- Scheduling proficiency
- Data entry
- Patient scheduling
- Time management
- Attention to detail
- Problem-solving
- Critical thinking
- Appointment logistics
- Strong work ethic
- Communication skills
- Staff coordination
- Appointment management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 45 staff members.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteTimeline
Current Cancer Center Scheduling Coordinator
St. Vincent Hospital
07.2025 - Current
Administrator/ Billing Specialist
Simply Moore Home Care
07.2023 - 04.2025
Medical Practice Manager
Horizon Family Medical Center
04.2020 - 06.2023
Medical Assistant / Chronic Care Manager / Biller
My Mobile LLC
08.2015 - 09.2019
Diploma - Medical Assisting
Brightwood College
Associates of Arts - Bachelor of Science and Health Management
University of Phoenix