Summary
Overview
Work History
Education
Skills
Timeline
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Chari Van Leuven

Las Vegas,Nevada

Summary

Proven track record in enhancing event success and tenant satisfaction at Grand Sierra Resort and Casino, showcasing expertise in alcohol safety regulations and exceptional customer service. Streamlined property management processes, significantly improving efficiency. Demonstrated reliability and the ability to multitask efficiently, contributing to increased revenue and positive living environments. Banquet Bartender dedicated to team success and willing to assist with all aspects of event preparation and breakdown. Successful at tending bar, managing customer requests and resolving conflicts calmly. Skilled Food and Beverage professional with strong background in restaurant, bar, catering and event serving. Prepares garnishes and sets up bars for special events. Advanced mixology knowledge, including craft cocktails and signature drinks.

Overview

36
36
years of professional experience

Work History

Banquet Bartender

Grand Sierra Resort and Casino
09.2018 - 03.2019
  • Prepared for events by setting up bar, stocking supplies, and arranging tables.
  • Responded to guest questions and requests with friendly and knowledgeable service.
  • Contributed to successful events by setting up mobile bars in various locations according to event specifications.
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Set and reset tables to support serving staff.

Property Management Administrator

RL Tooke Development/CNT Properties LLCL
07.1983 - 06.2018
  • Streamlined property management processes for increased efficiency and cost savings.
  • Ensured compliance with local laws and regulations through diligent record-keeping and regular inspections.
  • Managed day-to-day financial transactions including rent collection, deposits, expense tracking, budgeting, reconciliations, monthly statements preparation and reporting to ownersinvestors.
  • Provided exceptional customer service to both current and prospective tenants, fostering a positive living environment.
  • Collaborated with cross-functional teams to streamline operations, increase efficiency, and reduce costs across various properties.
  • Developed comprehensive reports on property performance, providing valuable insights for decisionmaking.
  • Improved tenant satisfaction by addressing concerns promptly and effectively.

Restaurant and Bar Server

Cascade of the Sierra
04.2015 - 07.2016
  • Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
  • Optimized drink-making efficiency by mastering the use of various bar equipment and tools, served moistly wine and beer. Restaurant server POS knowledge.
  • Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
  • Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
  • Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.

Youth Corrections Officer

Dixie Area Detention Center
01.2009 - 08.2013
  • Completed extensive training on crisis intervention techniques, ensuring preparedness for emergency situations involving youth or staff safety concerns.
  • Supported family involvement in the rehabilitation process through regular communication regarding resident progress and visitation coordination.
  • Collaborated with multi-disciplinary teams to develop individualized treatment plans for each resident.
  • Implemented structured routines that provided consistency for residents while promoting healthy habits such as exercise, proper nutrition, and hygiene practices.

Education

High School Diploma -

Orem High School
Orem, UT

Skills

  • Reliability and punctuality
  • Alcohol Safety Regulations
  • Preparing for events
  • Setting up tables
  • Efficient multitasking
  • Customer Service
  • Cash handling expertise

Timeline

Banquet Bartender

Grand Sierra Resort and Casino
09.2018 - 03.2019

Restaurant and Bar Server

Cascade of the Sierra
04.2015 - 07.2016

Youth Corrections Officer

Dixie Area Detention Center
01.2009 - 08.2013

Property Management Administrator

RL Tooke Development/CNT Properties LLCL
07.1983 - 06.2018

High School Diploma -

Orem High School

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Chari Van Leuven