Charielle Molina
Bayonne,NJ
Summary
Hardworking professional offering diverse work experience and quick learning skills. Comfortable working in fast-paced environments to handle a demanding workload. Compassionate individual with experience in hospitality and customer service, seeking to gain experience in healthcare and to gain more knowledge in patient care.
Overview
6
6
years of professional experience
Work History
Food Runner
Halifax Hoboken
Hoboken, New Jersey
09.2024 - Current
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Organized food orders and ensured accuracy of items served to customers.
- Assisted in training new staff members on restaurant operations and procedures.
- Responded promptly to customer inquiries and requests for additional items or services.
Passenger Service Agent
Worldwide Flight Services
Newark Liberty International Airport, NJ
06.2022 - 07.2024
- Coordinated and communicated with internal resources to process passenger information, and dispatch flights on time.
- Organized and operated the boarding gate under strict time constraints while simultaneously multitasking many responsibilities. Handled and inspected travel documents.
- Provided high-quality customer service to passengers, assisting them with seat concerns, reservation issues, and recovering lost baggage, etc.
- Keyed passenger information and data into the ticketing reservation system to process boarding passes, and ensured that the data was correct every time.
Food Runner
Battello
Jersey City, NJ
07.2019 - 06.2022
- Organized materials, cleaned facilities and set up equipment to prepare for events and daily operations.
- Coordinated with front of house and back of house staff to ensure guests received their orders on a timely and consistent manner while insuring quality of orders were met with high standards
- Addressed customer concerns and inquiries when needed, in a professional and positive manner.
- Gave guests first-rate service and support and worked to resolve concerns to mutual satisfaction while
Education
Bachelor of Arts - Illustration
New Jersey City University
Jersey City, NJ05.2020
Associates in Radiography - Radiography
Hudson County Community College
Jersey City, NJSkills
- Efficient multitasker and team player
- Analytical and problem-solving skills
- Time management skills
- Customer service/hospitality service
- Superb verbal and written communication skills, interpersonal skills
- Proficient in computer and data entry skills
Timeline
Food Runner
Halifax Hoboken
09.2024 - Current
Passenger Service Agent
Worldwide Flight Services
06.2022 - 07.2024
Food Runner
Battello
07.2019 - 06.2022
Bachelor of Arts - Illustration
New Jersey City University
Associates in Radiography - Radiography
Hudson County Community College
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