Charis Pollak

• Delivered exceptional customer service to enhance dining experience and foster repeat business.
• Collaborated with kitchen staff to ensure timely food preparation and presentation standards.
• Managed multiple tables efficiently during peak hours, optimizing workflow and minimizing wait times.
• Trained new servers on menu items, service protocols, and restaurant procedures to ensure consistency.

• Led team in daily operations, ensuring adherence to company standards and policies.
• Developed training programs for new staff, enhancing onboarding efficiency and knowledge retention.
• Managed inventory levels using POS systems, optimizing stock availability and reducing discrepancies.
• Streamlined visual merchandising strategies, improving store presentation and customer engagement.

• Fine dining experience

• Outdoor Pool service

• Serving and taking orders

• Managed daily store operations, ensuring compliance with company policies and procedures.
• Assisted in training new staff members on product knowledge and customer service protocols.
• Maintained accurate inventory levels through regular stock checks and replenishment processes.
• Provided exceptional customer service by resolving inquiries and promoting sales initiatives.

• Provided exceptional customer service, enhancing guest satisfaction and loyalty.
• Coordinated dining room operations, ensuring efficiency during high-volume service periods.
• Studied new menu offerings, service standards, and operational procedures.