Charis Wechet
La Crosse ,WI
Summary
Dynamic and reliable professional with a proven track record in customer service and multitasking. Excelled at Abbey Marina by driving sales through outstanding service and building loyal clientele. Demonstrated critical thinking and problem-solving abilities across roles, enhancing customer satisfaction and operational efficiency. Skilled in active listening and adept at fostering positive guest experiences.
Overview
3
3
years of professional experience
Work History
Bartender
Abbey Marina
05.2023 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Ski Hill Cashier
Grand Geneva Resort & Spa
12.2021 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Player Services
Geneva National Resort & Club
06.2022 - 08.2023
- Promoted a positive atmosphere by fostering strong communication with guests and coworkers alike.
- Enhanced customer satisfaction by providing exceptional service in golf course operations.
- Maximized guest enjoyment by promptly addressing concerns or questions regarding course playability or amenities offered onsite.
- Demonstrated adaptability under pressure while contributing to various tasks during high-profile events or tournaments.
Education
High School Diploma -
Badger High School
Lake Geneva, WI06.2022
Bachelor of Arts - Finance
University of Wisconsin La Crosse
La Crosse, WI05.2026
Skills
- Outgoing Personality
- Strong multitasking
- Highly reliable
- Customer Service
- Active Listening
- Problem-solving abilities
- Critical Thinking
Timeline
Bartender
Abbey Marina
05.2023 - 08.2024
Player Services
Geneva National Resort & Club
06.2022 - 08.2023
Ski Hill Cashier
Grand Geneva Resort & Spa
12.2021 - 01.2024
High School Diploma -
Badger High School
Bachelor of Arts - Finance
University of Wisconsin La Crosse
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