Charisma Martinez
Fort Wayne,IN
Summary
Background includes customer service work focused on experiencing real-world environment. Research-driven and hardworking bringing article communication skills and strong attention to detail. Skilled at training employees and organized approaches to handle daily planning, scheduling and customer service requirements. Successful in quickly building skills, self-teaching and acquiring new knowledge.
Overview
2
2
years of professional experience
Work History
Server
Orchard Ridge Country Club
Fort Wayne , IN
08.2021 - 05.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept register accurate through correct billing, payment processing and cash management practices.
Assistant Area Manager
Reliable Cleaning Services
Fort Wayne, IN
02.2021 - 05.2022
- Created employee schedules to align coverage with forecasted demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
Package Handler
United Postal Service
Fort Wayne, IN
10.2020 - 02.2021
- Ensured that boxes were properly stacked without causing damage to products or packaging.
- Worked quickly and efficiently while adhering to safety standards, processing workload with minimal supervision.
- Removed jams and unblocked conveyor system to maintain flow of packages.
Education
High School Diploma -
Adams Central High School
Monroe, IN06.2019
Skills
- Directing Team Members
- Adaptive and creative
- Dependable and punctual
- Exceptional customer service
- Scheduling and Coordinating
- Managing Operations and Efficiency
Timeline
Server
Orchard Ridge Country Club
08.2021 - 05.2022
Assistant Area Manager
Reliable Cleaning Services
02.2021 - 05.2022
Package Handler
United Postal Service
10.2020 - 02.2021
High School Diploma -
Adams Central High School