Sarah Crane
Pennsauken
Summary
Strong leader and problem-solver dedicated to promoting a hardworking and empowering work environment. Skilled in working under pressure and adapting to new situations and challenges in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Server
Prospectors Grill & Saloon
04.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server, Counter
Carollos Family Restaurant
02.2021 - 04.2024
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security and handled incidents calmly.
Sales Representative
FlynnO'Hara Uniforms
06.2019 - 10.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Summer Camp Counselor
Korean Community Center
06.2018 - 09.2018
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social and emotional growth.
- Resolved conflicts that arose between campers by separating each of those involved and actively listening to each side.
Education
Bachelor of Science - Criminal Justice
Neumann University
Aston Mills, PA05.2025
High School Diploma -
Saint Hubert High School For Girls
Philadelphia, PA06.2021
Skills
- Customer Relationship Management
- Time Management
- Financial Management
- Product and Service Knowledge
- Directing Team Members
- Quality Standards
- Negotiation and Conflict Resolution
- Maintaining Consistency
2nd Degree Black Belt
Karate
I have a 2nd Degree Black Belt from National Karate Institute in Moorestown NJ.
Timeline
Server
Prospectors Grill & Saloon
04.2024 - Current
Server, Counter
Carollos Family Restaurant
02.2021 - 04.2024
Sales Representative
FlynnO'Hara Uniforms
06.2019 - 10.2020
Summer Camp Counselor
Korean Community Center
06.2018 - 09.2018
Bachelor of Science - Criminal Justice
Neumann University
High School Diploma -
Saint Hubert High School For Girls
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