Julie Williams
Houston,TX
Summary
Proactive employee with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
5
5
years of professional experience
Work History
Server
Pappasitos
11.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Assistant Manager
Chick-fil-a
12.2019 - 11.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Offered hands-on assistance to customers, assessing needs and
- Maintaining current knowledge of consumer preferences
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
Sales Associate
Pacsun
08.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
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Wharton County Junior College
05.2026
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Dulles High School
05.2021
Skills
- Problem Anticipation and Resolution
- Sales Promotion
- Employee Coaching and Motivation
- Recruiting and Interviewing
- Policy Development and Enforcement
- Directing Team Members
- Originality and Creativity
- Performance Monitoring and Evaluation
- Assist Customers
- To-Go Order Preparation
- Process Payments
- Suggestive Selling
Timeline
Server
Pappasitos
11.2022 - Current
Assistant Manager
Chick-fil-a
12.2019 - 11.2022
Sales Associate
Pacsun
08.2019 - 02.2020
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Wharton County Junior College
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Dulles High School
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