Charissa Perez
Humble,TX
Summary
Detail-oriented administrative professional with experience in court operations, vehicle registration, and financial transactions. Known for strong customer service, accurate data entry, and handling high-volume tasks with efficiency.
Overview
15
15
years of professional experience
Work History
Civil Clerk
Justice of the Peace
Humble, Texas
09.2018 - Current
- Processed eviction claims, appeals, and writs.
- Handled dismissals and agreed judgments.
- Prepared court dockets for hearings.
- Updated Odyssey system with court judgments on cases.
- Used e-filing, Odyssey, and Laserfiche systems for case processing.
- Processed customer payments efficiently at point of sale.
- Balanced till at end of workday.
- Answered phones, routed calls to correct department, and took messages.
Window Clerk
Harris County Tax Office
Houston, Texas
06.2016 - 08.2018
- Delivered excellent customer service by addressing inquiries and resolving issues efficiently.
- Supported vehicle registration processing to maintain compliance and customer satisfaction.
- Facilitated title transfer processing to ensure accurate and timely transactions.
- Followed state and federal rules for title and registration processing.
- Balanced cash drawer daily to ensure accuracy in transactions.
- Handled various responsibilities efficiently in a high-pressure environment to meet customer needs.
- Entered data accurately into systems.
Shift Supervisor
PLS Check Cashers
Houston, Texas
02.2012 - 04.2015
- Provided prompt, accurate customer service to members.
- Handled and completed customer cash withdrawal requests efficiently.
- Balanced daily cash deposits and bank vault inventory with zero-error results.
- Trained employees on cash drawer operations.
- Distributed currency to tellers.
- Accurately entered member transaction data into online banking software.
- Verified checks for identification and proper endorsement.
- Followed bank security and audit procedures.
- Protected bank records and client information through strict confidentiality practices.
Education
High School Diploma -
M.B. Smiley High School
Houston, TX05-1990
Skills
- E-filing technology
- Payment processing
- Records management
- Data entry
- Financial transactions
- Customer service
- Document preparation
- Attention to detail
- Effective communication
Timeline
Civil Clerk
Justice of the Peace
09.2018 - Current
Window Clerk
Harris County Tax Office
06.2016 - 08.2018
Shift Supervisor
PLS Check Cashers
02.2012 - 04.2015
High School Diploma -
M.B. Smiley High School