Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charisse Anderson

Santee,CA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in working environment. Successfully works as part of team to reach personal and business goals. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Automobile Club of Southern California
Del Mar
1996.01 - 2004.04
  • Answered customer inquiries via phone, email, and in person
  • Made domestic travel reservations for customers. Hotels and car rentals.
  • Provided DMV service for customers.
  • Assembled trip tiks for customers driving convenience.
  • Provided Mexico Insurance for those driving over the border.

Front Office Coordinator

Dr. Harrison Robbins
San Diego
1995.10 - 1998.01
  • Answer phone calls and schedule appointments.
  • Scheduled surgeries for patients.
  • Insurance billing for patients, if applicable.
  • Schedule Doctors and Nurses for surgery day.

Education

Medical Terminology

Colorado Mesa College
Grand Junction, CO

Skills

  • Complaint resolution
  • Appointment Scheduling
  • Data Entry
  • Inbound and Outbound Calling
  • Payment Processing
  • Coordination
  • Travel Planning
  • Paperwork Processing
  • Scheduling

Timeline

Customer Service Representative

Automobile Club of Southern California
1996.01 - 2004.04

Front Office Coordinator

Dr. Harrison Robbins
1995.10 - 1998.01

Medical Terminology

Colorado Mesa College
Charisse Anderson