Open To Work
Charisse Cobb
The Rhea Firm
Gadsden,AL
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Location Preference
RemoteOn-Site
Location:
Gadsden, AL
Open to relocation:
Yes
Minimum Desired Compensation
$45000/yr
Important To Me
Career advancementWork-life balanceHealthcare benefitsWork from home optionPaid time offPersonal development programs
19
years of professional experience
Experienced professional with 13 years in transcription, appointment scheduling, and medical office operations. Skilled in utilizing EMR software and Microsoft Office Suite to improve workflow efficiency and customer satisfaction in remote settings. Strong communicator with the ability to work independently and enhance operational processes.
Work History
Office Receptionist
5 Years 11 Months- Transcribed and edited legal documents, including letters, pleadings, and notes, ensuring precision and compliance with legal standards.
- Coordinated creation of new client files, ensuring organization and adherence to established standards.
- Managed incoming calls with professionalism, contributing to positive client interactions and satisfaction.
- Transcriber/Front Nov/2020- Present
Operator
7 Months- Prepared chicken pieces to meet customer order specifications, enhancing delivery efficiency.
- Ensured product quality and consistency, facilitating timely and accurate customer order fulfillment.
- Operated plant machinery to support production processes.
Receptionist
2 Months- Coordinated appointment scheduling, insurance verification, and procedure authorizations to enhance patient flow and maintain administrative accuracy.
- Managed incoming communications by answering calls, taking messages, and directing inquiries to appropriate departments, ensuring a well-organized reception area.
- Managed multi-line phones and routed patient inquiries with accurate, courteous communication.
- Scheduled appointments, follow-ups, and diagnostic testing within provider calendars and clinic workflows.
- Registered patients, updated demographic information, and maintained complete front-desk records.
Assistant Manager
1 Year 6 Months- Managed daily clinic operations, ensuring seamless workflow and efficient service delivery.
- Covered receptionist and medical assistant roles during staff shortages, ensuring uninterrupted clinic operations.
- Managed scheduling, processed payments, and created reports to streamline clinic administration.
Medical Exam Scribe/Medical Assistant
2 Years 7 Months- Generated comprehensive medical examination reports for diverse physicians, ensuring accuracy and timeliness in documentation to support patient diagnosis and care.
- Responded to and resolved inquiries across multiple phone lines, improving communication response times and patient satisfaction.
- Collected patient vitals, coordinated blood draws, and administered EKGs and pulmonary function tests to facilitate accurate diagnosis and effective treatment.
Office Coordinator
5 Years 7 Months- Oversaw office operations and supervised 10 staff members, ensuring seamless workflow in manager's absence to maintain operational continuity.
- Coordinated the transmission of SSI and VA reports to various healthcare departments, maintaining effective communication and data integrity.
- Optimized management of patient no-shows and cancellations, enhancing weekly tracking of patient reports to improve overall practice efficiency.
Education
Certification - Medical Billing and Coding, Medical Billing and Coding
Certificate - Medical Assistant, Medical Assistant
Skills
Proficient in Medical Terminology
ICD 10 Codes
and CPT Codes.
Electronic Medical Record (EMR) Software.
Insurance Verification
Appointment Scheduling.
Document Preparation
Workflow optimization
Proficient in Microsoft Word and Microsoft Excel.
Multitasking.
Dependability
Attention to Detail.
Critical thinking.
Adaptability and Flexibility
Self-motivated
Professionalism
Adaptability and Flexibility
Timeline
Office Receptionist
The Rhea Firm
11.2020 - CurrentRead More
Operator
Koch Foods
09.2019 - 04.2020Read More
Receptionist
Appalachian Cardiovascular Associates
03.2018 - 05.2018Read More
Assistant Manager
Damian Cobb D.O. Inc
06.2016 - 12.2017Read More
Medical Exam Scribe/Medical Assistant
QTC -Lockhead Martin Company
10.2013 - 05.2016Read More
Office Coordinator
QTC Management
03.2008 - 10.2013Read More
Bryman College
Certificate from Medical Assistant, Medical Assistant
Read More
Devry University
Certification from Medical Billing and Coding, Medical Billing and Coding
Read More