Charita Basu
Austin,Texas
Summary
Compassionate Crisis Counselor with over 100 hours of experience, valid Crisis Counselor certification from Crisis Text Line and over 30 hours of training in field. Expertise helping with suicidal and homicidal crises and proficient in support through text.
Committed psychology student interested in using skills in crisis intervention and passion for child development and abnormal psychology in a position that can make a positive impact on individuals and the community as a whole.
Overview
4
4
years of professional experience
Work History
Crisis Counselor
Crisis Text Line
08.2023 - Current
- Provided empathetic and confidential crisis intervention via text messages to individuals in emotional distress
- Supported individuals dealing with mental health and emotional issues.
- Conducted risk assessments and developed safety plans for high-risk individuals
- Determined clients' risk of self-harm or other dangerous behaviors
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Collaborated with team of professionals to ensure well-being of texters and followed up on ongoing conversations
- Participated in ongoing training and professional development to enhance crisis intervention skills
- Maintained thorough and confidential documentation of interactions with texters
Controller
PMCS Services
10.2019 - Current
- Completed reconciliations and account analysis to prepare quarterly financial documents and general account management.
- Managed payroll data entry and processing
- Managed accounts payable and receivable and general financial reporting procedures.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
Education
High School Diploma -
Vandegrift High School
Austin, TX05.2019
Bachelor of Science - Psychology
University of Houston
Houston, TXSkills
- Crisis intervention and active listening
- Risk assessment and safety planning
- Excellent communication and empathy
- Strong written and verbal communication
- Suicide Prevention
- Emotional Support
Accomplishments
- Certifications:
- Crisis Text Line Certified Crisis Counselor
Languages
Telugu
Limited Working
Timeline
Crisis Counselor
Crisis Text Line
08.2023 - Current
Controller
PMCS Services
10.2019 - Current
High School Diploma -
Vandegrift High School
Bachelor of Science - Psychology
University of Houston
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