Charity Cruz
San Antonio
Summary
Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of San Antonio rental market for apartment properties and impressive financial management skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Leasing Agent
Madera Apartments
07.2023 - Current
- Marketing, Tours, Preparation of Leases, Screen prospects, Collecting payments, Requesting and receiving proof of income, Assisting the assistant and property managers
Assistant Retail Manager
Tilly's Retail Clothing Store
09.2021 - 06.2023
- Filled out changed orders, Open/closed store, Fulfilled supply orders, Managed payroll and scheduling, Track daily, weekly, and monthly sales goals, Maintain store inventory, Train associates
Education
2 years in Business Administration -
UTSA
San Antonio, TX11.2023
High school diploma -
Winston Churchill High School
San Antonio, TX05.2021
Skills
- Customer service
- Sales
- Cashiering
- Cash Handling
- Organizational skills
- Stocking and replenishing
- Cleaning
- Leadership
- Loss prevention
- Payroll
- Scheduling
- Upselling
- POS
- Inventory control
- Multi-tasker
- Time-management
- Fair Housing Policies
- Lending
- Prospecting Assistance
- Strategic Planning
- Application Processing
- Training and Mentoring
- Telephone and Email Etiquette
- Rent Collection
- Business Processes and Procedures
- Property Tours and Inspections
- Local Market Conditions
- Background Checks
- Leasing and Sales
Certification
- Certificate of Completion by BG Multifamily Institution, 06/01/23
- Certification Introduction to Strategy Consulting Job Stimulation, 11/04/23
- Certification of Careers in Tourism: Event operations Job Stimulation, 11/05/23
Timeline
Leasing Agent
Madera Apartments
07.2023 - Current
Assistant Retail Manager
Tilly's Retail Clothing Store
09.2021 - 06.2023
2 years in Business Administration -
UTSA
High school diploma -
Winston Churchill High School
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