Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Open To Work
Hi, I’m
Charity Fugate
Greenback
Summary
Overview
23
years of professional experience
4
years of post-secondary education
Work History
Chilis ResturantAlcoa
Bartender
10.2009 - Current
Job overview
- Prepared and served drinks according to company recipes and customer preferences.
- Maintained cleanliness of bar area and ensured proper sanitation practices.
- Collaborated with kitchen staff to enhance guest dining experience.
- Engaged with guests, providing friendly service and addressing inquiries promptly.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Resolved customer complaints in a professional manner.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
QuillKnoxville
Sales Representative Team Leader
09.2009 - 10.2009
Job overview
- Led team meetings to discuss sales strategies and performance improvements.
- Trained new sales representatives on product knowledge and customer engagement techniques.
- Analyzed market trends to identify new opportunities for product promotion.
- Resolved customer inquiries and complaints efficiently and professionally.
- Negotiated contracts with customers in order to maximize profits.
- Encouraged team members to exceed individual sales goals.
- Reorganized routes and schedules in territory to maximize efficiency.
- Expanded territory by cold-calling retail leaders across product lines and upselling vendor partnerships.
Daddy Billy's Delicatessen Tullahoma
Manager/Owner
01.2003 - 07.2007
Job overview
- Oversaw daily operations to ensure excellent customer service and product quality.
- Managed inventory levels to maintain stock and reduce waste effectively.
- Developed staff schedules to optimize labor resources during peak hours.
- Coordinated vendor relationships for timely delivery of fresh ingredients.
- Implemented sanitation standards to meet health regulations in food preparation areas.
- Resolved customer complaints promptly to enhance overall dining experience.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Education
University of TennesseeKnoxville, TN
Bachelor of Science from Sports Management
06.1998 - 12.2001
University Overview
Skills
- Drink preparation
- Cash handling
- Bar sanitation
- Customer engagement
- Pos system operation
- Inventory management
- Team collaboration
- Training and coaching
- Complaint resolution
- Effective communication
- Adaptability to changes
- Patience and tolerance
- Salesmanship
- Outgoing personality
About me
About me
I am a very passionate and loyal employee. My love for others and there lives shows the compassion I have for all types of individuals. I myself am on my own journey of recovery being one and a half years sober. I am very proud of this accomplishment and would love to be in a position where I can help someone myself. I'm a very quick learner and eager to start a more rewarding career.
Work Preference
Job Search Status
Open to workWork Type
Part TimeFull TimeLocation Preference
On-SiteSalary Range
$20/hr - $1000/hrTimeline
Bartender
Chilis Resturant
10.2009 - Current
Sales Representative Team Leader
Quill
09.2009 - 10.2009
Manager/Owner
Daddy Billy's Delicatessen
01.2003 - 07.2007
University of Tennessee
Bachelor of Science from Sports Management
06.1998 - 12.2001