Charity Gonyer
Key West,FL
Summary
Positive and diligent professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering Number years of Industry experience paired with goal-oriented and performance-minded approach.
Overview
3
3
years of professional experience
Work History
Assitant Property Manager
WRH Realty
2023.04 - Current
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
Property Manager
Central Management
2022.09 - 2022.12
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Front Desk Associate
Sunshine Key RV Resort
2020.08 - 2022.04
- Maintained cleanliness and organization of front desk area.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Business
Terra Tech
Fremont Ohio 01.2005
Skills
- Vacancy Marketing
- Financial Statements
- Administrative Leadership
- Microsoft Windows
- Legal Issue Resolution
- Security Management and Enhancement
- Maintenance Oversight
- Microsoft Outlook
- Tenant and Owner Liaising
- Monthly Fee and Payment Collection
- Grounds and Facility Inspection
- Operating Cost Tracking
- Disturbance Handling
- Web Browser Software
- Microsoft Excel
- Property Service Contract Administration
- Local and State Laws
- Deposits Management
- Complaints Investigation
- Sale and Rental Recordkeeping
- Violation Resolution
- Microsoft Office
- Dispute Handling
- Code Compliance
- Affordable Housing Programs Knowledge
- Rent Collection
- Tenant and Eviction Laws
- Tenant Screening
- Complex Problem-Solving
- Property Showing
- City and County Regulations
- Reading Comprehension
- Fair Housing Mandates
- Property Law
- Time Management
- Social Perceptiveness
- Commercial Property
- Judgment and Decision-Making
- Critical Thinking
- Financial Budgeting and Reporting
- Background Check Investigations
- Advertising Techniques
- Inspecting Properties
- Renewals Management
- Tenant Improvements
- Safe Work Practices
- Equipment Replacement
Timeline
Assitant Property Manager
WRH Realty
2023.04 - Current
Property Manager
Central Management
2022.09 - 2022.12
Front Desk Associate
Sunshine Key RV Resort
2020.08 - 2022.04
Business
Terra Tech