Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charity Heminger

Bowling Green,KY

Summary

Dedicated Certified Medical Assistant committed to delivering high-quality patient care in a clinical setting. Proven ability to support healthcare teams through effective communication, efficient administrative tasks, and compassionate patient interactions. Eager to leverage clinical skills and knowledge to enhance patient experiences and contribute positively to practice success. Passionate about fostering a supportive and healing environment for all patients.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Vascular Center of the Midwest
08.2025 - 05.2026

Achieved timely prior authorization for all necessary testing and surgeries. Streamlined insurance verification processes to confirm active and in-network status, enhancing patient appointment readiness.

Oversaw surgery scheduling processes to enhance operational efficiency and patient satisfaction. Collaborated with healthcare professionals to align surgical resources with patient needs. Streamlined appointment management to reduce wait times and improve service delivery.

Achieved efficient scheduling of office visits and testing, enhancing patient satisfaction. Improved appointment management systems to reduce wait times and increase operational efficiency.

Assisted patients with registration processes to ensure accurate data entry. Supported front desk operations by managing patient information efficiently. Facilitated communication between patients and healthcare providers to enhance service delivery.

Assisted in rooming patients to facilitate timely medical evaluations. Supported healthcare staff in preparing examination rooms for patient visits. Provided comfort and assistance to patients during the check-in process.

Certified Medical Assistant

Mercy Health St. Rita’s vascular surgery
10.2023 - 02.2025
  • Coordinated patient rooming activities to enhance patient experience and ensure clear communication.
  • Performed vital sign checks and documented chief complaints to support accurate patient assessments. Assisted in enhancing patient safety through careful reconciliation of allergies and medications.
  • Organized and maintained cleanliness of examination and treatment rooms to ensure readiness for patient care services.
  • Provided comprehensive explanations of procedures and addressed patient questions to facilitate informed decisions regarding surgery scheduling.
  • Conducted EKG monitoring procedures in accordance with healthcare provider prescriptions to enhance patient diagnostic efforts.
  • Coordinated and validated precertification of testing protocols and surgical procedures, ensuring adherence to compliance requirements and readiness for implementation.
  • Organized sterile tray assembly and optimized room layout to enhance procedural efficiency.
  • Achieved enhanced clinic efficiency through optimized patient appointment scheduling. Contributed to improved patient outcomes by coordinating testing and surgical operations effectively. Maximized resource utilization and reduced wait times through strategic scheduling initiatives.
  • Streamlined logistics for representative involvement in surgeries, facilitating improved procedural workflows.
  • Coordinated precertification efforts to ensure timely approvals for surgical and diagnostic services.
  • Streamlined patient information management by managing record retrieval and scanning into EMR systems.

Certified Medical Assistant

Ohio Health heart and vascular Physicians
01.2012 - 10.2023
  • Administered EKG tests for every patient, adhering strictly to practice protocols.
  • Facilitated patient rooming and communicated effectively with patients to ensure understanding.
  • Monitored and recorded vital signs while gathering chief complaints to facilitate effective treatment planning.
  • Prepared examination and treatment rooms by arranging necessary equipment and supplies for medical procedures.
  • Delivered comprehensive patient education regarding procedures to ensure informed consent and understanding.
  • Administered Holter monitor applications and processed results for Preventice.
  • Executed scanning of records into electronic medical records (EMR) system.
  • Coordinated documentation and requirements to obtain pre-certification for patient testing.

Certified Medical Assistant

OSU Wexner medical center primary care
10.2019 - 10.2021
  • Engaged with patients during rooming to provide clear information and address inquiries effectively.
  • Executed vital sign measurements and recorded chief complaints to support accurate diagnosis.
  • Prepared examination and treatment rooms by arranging necessary equipment and supplies for medical procedures.
  • Communicated essential details of procedures to patients and family members, ensuring informed consent and preparedness.
  • Facilitated medication precertification to streamline approval workflows and enhance patient care.
  • Administered point of care testing, facilitating immediate results for improved decision-making in patient treatment.
  • Administered blood draws following physician directives to support patient care and treatment plans.
  • Assembled sterile tray and configured room, focusing on procedural readiness and hygiene.
  • Collaborated with management to address daily tasks while working remotely during COVID-19 pandemic.
  • Facilitated remote communication by answering patient inquiries and delivering personalized guidance to address specific requirements.
  • Managed remote scheduling of patient appointments and facilitated COVID-19 testing operations to enhance patient access.
  • Coordinated remote precertification efforts, ensuring compliance with healthcare regulations and timely approvals.
  • Facilitated access to financial resources for patients requiring prescription support.

Education

Medical Assistant Diploma - Certification

Ohio Business College
Columbus, OH
04-2026

State Tested Nursing Assistant -

Dorothy Love Retirement Community
Sidney, OH

Skills

  • Efficient appointment management
  • Remote healthcare coordination
  • Surgical scheduling management
  • Pre-certification management
  • Patient Registration
  • Proficient in EPIC EMR
  • Proficient in next gen EMR systems
  • Proficient in Streamline EMR
  • Medical Terminology
  • Certified in CPR
  • Electrocardiogram
  • Emergency Procedures
  • Infection control protocols
  • Clinical specimen gathering
  • Setting and Maintaining Sterile Fields
  • Venipuncture proficiency
  • Safety and privacy standards awareness

Certification

  • CMA - Certified Medical Assistant (AAMA)

Timeline

Certified Medical Assistant

Vascular Center of the Midwest
08.2025 - 05.2026

Certified Medical Assistant

Mercy Health St. Rita’s vascular surgery
10.2023 - 02.2025

Certified Medical Assistant

OSU Wexner medical center primary care
10.2019 - 10.2021

Certified Medical Assistant

Ohio Health heart and vascular Physicians
01.2012 - 10.2023

Medical Assistant Diploma - Certification

Ohio Business College

State Tested Nursing Assistant -

Dorothy Love Retirement Community