Charity Koch
Centerville,IN
Summary
Dynamic Sales Coordinator with a proven track record at Autocar Trucks, excelling in customer communication and CRM software proficiency. Enhanced sales strategies through effective market research and streamlined processes, resulting in improved customer satisfaction. Strong enthusiasm for driving results and fostering client relationships to support business growth.
Overview
16
16
years of professional experience
Work History
Sales Coordinator
Autocar Trucks
05.2016 - 04.2025
- Assisted in coordinating sales meetings and tracking agendas for effective communication.
- Supported sales team by managing schedules and organizing client follow-ups.
- Maintained accurate records of customer interactions through CRM software.
- Collaborated with marketing team to prepare promotional materials for product launches.
- Conducted market research to identify potential leads and support sales strategies.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Ophthalmic Assistant
Whitewater Eye Centers
12.2008 - 05.2016
- Conducted patient intake and preliminary eye assessments to ensure accurate data for ophthalmologists.
- Assisted in diagnostic tests, including visual field tests and optical coherence tomography (OCT).
- Educated patients on pre- and post-operative care instructions to enhance recovery outcomes.
- Managed appointment scheduling and follow-up calls to optimize clinic workflow efficiency.
- Maintained inventory of medical supplies and equipment, ensuring availability for daily operations.
Education
Diploma - General Studies
Centerville Senior High
Centerville, IN06.1997
Skills
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
- Sales strategy development
- Recordkeeping
- CRM software proficiency
- Process improvement
- Customer engagement and support
- Account development
- Product and service knowledge
Timeline
Sales Coordinator
Autocar Trucks
05.2016 - 04.2025
Ophthalmic Assistant
Whitewater Eye Centers
12.2008 - 05.2016
Diploma - General Studies
Centerville Senior High