CHARITY MIDDLETON
Mount Holly,NJ
Summary
Dedicated professional in health and wellness with extensive experience in care coordination and patient advocacy. Proven ability to enhance patient care quality and operational efficiency through collaboration with multidisciplinary teams. Committed to improving lives in college or medical settings.
Overview
1
1
Certification
26
26
years of professional experience
Work History
OUTCOMES MANAGER
VIRTUA MOUNT HOLLY
Mount Holly, USA
06.2018 - Current
- Partnered with the physician and multidisciplinary team to coordinate patient care, enhancing quality and cost-effective care.
- Served as resource and patient advocate, facilitating safe transitions across care continuum.
- Care Coordination completes appropriate assessments and plans effectively to meet patient needs, monitors the length of stay and promotes efficient utilization of resources.
- Engages the physician and builds seamless continuity of care and is the single consistent resource.
- Acts as a clinical expert and maintains ongoing knowledge of clinical practice guidelines.
- Resolved patient and family issues using effective communication strategies to enhance satisfaction.
- Identified factors impeding patient progression and resolved issues.
- Refers appropriate cases for Social Work intervention.
- Participated in organizational improvement activities such as patient satisfaction initiatives, Six Sigma committee, and community engagement.
GERIATRIC CARE MANAGER, MSW, LSW
VIRTUA HOME CAREGIVERS
MT. LAUREL, USA
06.2017 - 04.2018
- Assessed aging life care needs to develop tailored interventions for improved client outcomes.
- Coordinated care across home care, ALF, and SNF settings to ensure comprehensive support for clients.
- Coordinating elder care between multiple service providers.
- Developing both short and long term care plans.
- Managed emotional concerns, stress, and anxieties to enhance client well-being and support family dynamics.
- Helping manage transitional care.
- Hired additional caregivers to meet staffing needs.
- Conducted home visits to assess living conditions for clients.
Assistant Program Director
MIDLAND ADULT SERVICES
North Branch, USA
01.2001 - 06.2017
- Developed first unlicensed supervised apartment for adults with disabilities in New Jersey, collaborating with affordable housing and supportive housing coalition to provide essential support.
- Promoted community inclusion and improved quality of life by empowering individuals to make informed choices.
- Integrated Individualized Housing Plan (IHP) goals across six group homes.
- Managed staff and operational functions to improve service delivery and enhance program effectiveness.
- Conducted quality assurance evaluations for the residential program.
- Facilitated interviews and meetings to gather essential information.
- Participated actively in fundraising events and networking activities.
- Monitored and documented all unusual incidents for review.
- Developed successful therapeutic recreation program.
LSW/Case Management
SOMERSET MEDICAL CENTER
Somerville, USA
01.2009 - 01.2010
- Coordinated care with team to evaluate options and arrange home care, rehabilitation, and long-term care.
- Ensured a safe discharge plan and continuity of quality care for patients.
- Facilitated continuity of care by assisting patients with community resources upon discharge.
- Guided patients in utilizing available community resources to enhance their post-discharge support.
- Delivered emotional support to patients during challenging times.
Education
Master of Social Work - LSW
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
New Brunswick, NJ01.2008
Bachelor of Arts - Psychology
KEAN UNIVERSITY
Union, NJ01.2000
Certificate in Gerontology -
Skills
- Care coordination management
- Transitional care management
- Outcome evaluation
- Patient support
- Quality control
- Case oversight
- Team collaboration
Certification
- CPR and First Aid Certified
- Reiki Third Degree Practitioner
- NJ Licensed Social Worker
- NJ Certified School Social Worker
- NJ Certificate of Teaching Eligibility K-5
- Certified Yoga Instructor
- Beachbody Coach
- Certified PiYo Instructor
Honors
- Phi Alpha Honors Society
- Rutgers School of Social Work Gerontology Fellowship
Qualifications Summary
Dedicated professional with a myriad of experience in the Medical, Non for Profit, and Health and Wellness Industry., Administration, Supervision, Direct Practice, Medical Social Work, Therapeutic Recreation, Gerontology, Oncology, Hospice, Traumatic Brain Injuries, Developmental Disabilities, Self-motivated with a commitment to providing superior business practices aligned with improving the lives of others. Passion for work in a college or medical setting.
Timeline
OUTCOMES MANAGER
VIRTUA MOUNT HOLLY
06.2018 - Current
GERIATRIC CARE MANAGER, MSW, LSW
VIRTUA HOME CAREGIVERS
06.2017 - 04.2018
LSW/Case Management
SOMERSET MEDICAL CENTER
01.2009 - 01.2010
Assistant Program Director
MIDLAND ADULT SERVICES
01.2001 - 06.2017
Master of Social Work - LSW
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
Bachelor of Arts - Psychology
KEAN UNIVERSITY