Charity Prucnal
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Pump Service Coordinator
FcX Performance
Dallas, TX
08.2014 - Current
- Communicated with clients and service providers to provide updates on work progress.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Coordinated and monitored service activities to confirm work met all requirements.
- Assessed customer needs and developed solutions to meet needs.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Established and maintained service schedules for several projects to help plan organize workload.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Tax Specialist
Corelogic
Westlake, TX
03.2012 - 08.2014
- Identified potential reasons for higher property tax appraisals and performed research to determine validity.
- Educated owners about assessments, resolved concerns and defended valuations during public appeals.
Education
Associates in Theology - Theology
Christ For The Nations Institute
Dallas, TX 05.2005
Skills
- Billing and Accounting Support
- Professional Speaking
- Dependable and Consistent
- Phone Inquiries
- Coordinate Work
- Adaptability and Flexibility
- Administrative Duties
- Email Correspondence
- Telephone Communication
- Moral Upkeep
Timeline
Pump Service Coordinator
FcX Performance
08.2014 - Current
Tax Specialist
Corelogic
03.2012 - 08.2014
Associates in Theology - Theology
Christ For The Nations Institute