Charity Scott
Oklahoma,US
Summary
Positive role model who encourages personal growth and teaches new skills.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
SELECTQUOTE
Overland Park, KS
04.2023 - Current
- Provided each customer with exceptional service by listening to their concerns and answering their questions
- Identified new community resources and met with [Job Title] to discuss how to integrate these capabilities into current programs
- Provided each customer with exceptional service by listening to their concerns and answering their questions.
Store Clerk
Oncue Express
3102 Sw 104th St
03.2023 - 06.2024
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
Patient Care Technician
Norman Regional Hospital
Norman, OK
09.2022 - 05.2023
- Kept track of important patient data and relayed it to healthcare staff in order to improve treatment planning and delivery
- Responded to patient requests and needs by answering over [Number] light or bell calls per shift
- Kept track of important patient data and relayed it to healthcare staff in order to improve treatment planning and delivery.
Online Customer Service Representative
Bank of America ATM
Moore, OK
05.2021 - 04.2022
- Improved customer supported by establishing a collaborative service environment
- Helped clients with product questions to make the online ordering process go more smoothly
- Used [Software] to enter data for call notes, suggestions, and questions
- Followed all safety procedures and protocols when using equipment and moving hazardous chemicals to avoid mishaps and accidents.
Daycare Assistant
Little Blessings Early Childhood Center
Norman, OK
01.2018 - 12.2019
- Kept the area clean, neat, and hazard-free to protect children, personnel, and families
- Used positive behavior management techniques to improve social interactions and emotional development
- Kept a good balance of rest periods, active play, and instruction in my schedule
- Used behavior redirection observed play activities to identify positive behaviors and areas for improvement, and when necessary.
Education
High School -
Star Spencer High School
Spencer, OK05.2022
Skills
- Relationship development
- First Aid/CPR
- Emotional development
- Arts, crafts and games
- Child psychology knowledge
Timeline
Customer Service Representative
SELECTQUOTE
04.2023 - Current
Store Clerk
Oncue Express
03.2023 - 06.2024
Patient Care Technician
Norman Regional Hospital
09.2022 - 05.2023
Online Customer Service Representative
Bank of America ATM
05.2021 - 04.2022
Daycare Assistant
Little Blessings Early Childhood Center
01.2018 - 12.2019
High School -
Star Spencer High School