Charity Trujillo
Lakewood,CO
Summary
Dynamic Inside Sales Representative with a proven track record at Stoneside Blinds and Shades, excelling in customer service and CRM software utilization. Recognized for exceptional attention to detail and cheerful interactions, I effectively supported sales initiatives and contributed to market research, enhancing client engagement and driving sales growth.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Stoneside Blinds and Shades
Denver, CO
07.2024 - 06.2025
- Assisted in managing customer inquiries through phone, email, and chat channels.
- Learned to utilize CRM software for tracking sales leads and customer interactions.
- Supported senior sales representatives by preparing sales presentations and proposals.
- Conducted market research to identify potential clients and industry trends.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Contributed to maintaining accurate records of customer information and sales activities.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
Customer Service Representative
Comcast
Denver, CO
12.2018 - 01.2020
- Assisted in managing customer inquiries through phone, email, and chat channels.
- Learned to utilize CRM software for tracking sales leads and customer interactions.
- Supported senior sales representatives by preparing sales presentations and proposals.
- Conducted market research to identify potential clients and industry trends.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Contributed to maintaining accurate records of customer information and sales activities.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
Education
GED -
Colorado Department of Education
Denver, COSkills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
Timeline
Inside Sales Representative
Stoneside Blinds and Shades
07.2024 - 06.2025
Customer Service Representative
Comcast
12.2018 - 01.2020
GED -
Colorado Department of Education