Charity Use'

- Served customers quickly and efficiently

- Handled and resolved customer issues and complaints

- Count money and drop at the end of the week

- Curate and deliver schedules for employees weekly

- Handle interviews, hiring, and firing of employees

- Fulfill breakfast food orders

- Restocked and cleaned stations

- Clean espresso machine and Spaceman coffee machines, as well as grinders and tampers

• Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
• Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
• Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
• Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.