CHARITY WELCH

• Coordinated travel arrangements and itineraries for business trips.
• Maintained organized filing systems for confidential documents and correspondence.
• Handled confidential and sensitive information with discretion and tact.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Organized and coordinated conferences and monthly meetings.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
• Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
• Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Promoted team productivity by keeping supplies organized and well-stocked.

Executive Assistant to the COO. Type letters, reports and other senior level clerical duties as assigned. Provide administrative and office support to other departments as needed. Assist in the creation and/or editing of presentation materials including flyers, email blasts, etc. Create PowerPoint presentations for annual continuing education meeting. Proofread and correct spelling, grammatical errors on various documents as needed. Coordinate and assist with collecting, aggregating, and preparing data for monthly reports Update and maintain agent database. Prepare expense reports. Answer and screen incoming telephone calls. Provide backup coverage for Front Desk Receptionist. Code and submit office invoices to Accounting. Perform special projects as required. Sort, prepare, and deliver incoming/outgoing mail. File reports with governing agencies regarding policy changes and/or form/rate/rule changes. Submit filings to the governing agencies to ensure corporate compliance. Provide claims reports to COO. Type letters, reports and other senior level clerical duties as assigned. Assist with the aspects of the Human Resources Department (e.g., collection of timesheets and development of attendance record keeping report).