Charlee Compton
Columbus,OH
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service BDC Representative
Performance Automotive
Columbus, OH
08.2023 - Current
- Delivered professional customer service and maintained positive relationships in a busy office setting
- Scheduled appointments, conducted follow-ups, and managed multiple tasks efficiently throughout the day
- Communicated with customers and team members to ensure satisfaction and resolve inquiries
- Maintained accurate records and logged customer details and comments in the system
- Stayed up-to-date on products and services to provide informed support and feedback
- Ensured customers were aware of promotions and company updates
- Demonstrated adaptability and a personable demeanor while handling varied responsibilities
Pathology Office Secretary
OhioHealth Riverside Methodist/Grant Medical Center
08.2016 - Current
- Assigned work and coordinated tasks for pathologists, demonstrating strong organizational skills
- Managed office administration including preparing reports, scanning documents, and handling correspondence
- Communicated professionally with doctors, laboratories, and outside facilities to support daily operations
- Utilized EPIC software for accurate data entry and record management
- Coordinated logistics for tumor boards and special testing, supporting cross-departmental projects
- Demonstrated adaptability by handling multiple office tasks and responding to changing priorities
Head Cashier/Receptionist
Dennis Automotive
Columbus, OH
03.2016 - 08.2016
- Operated multi-line phone systems and transferred calls efficiently in a fast-paced office
- Processed payments and managed cashier responsibilities with attention to detail
- Utilized CRM-Dealer Track for customer management and data entry
- Provided customer service by delivering paperwork and assisting with vehicle check-ins
- Demonstrated proficiency in Microsoft Word and Microsoft Excel for office tasks
Receptionist/Cashier/Customer Service
Dick Masheter Ford
Columbus, OH
08.2012 - 03.2016
- Managed multi-line phone operations and transferred calls to appropriate departments
- Processed various payment methods and maintained accurate cashier records
- Delivered customer service by assisting with paperwork and vehicle completion
- Utilized Microsoft Word, Microsoft Excel, and typing skills for data entry and office tasks
- Maintained an organized work area, multitasked projects, and provided general office support
- Used CRM-DealerTrack for customer relationship management and office administration
Education
General - Some college
Columbus State Community College
Columbus, OHHigh School Diploma -
Grandview Heights High School
Grandview Heights, OH05.2012
Skills
- Customer Service
- Adaptable
- Fast learner
- Time management
- Team building
- Dependable
Certification
Certified Nail Technician
Timeline
Service BDC Representative
Performance Automotive
08.2023 - Current
Pathology Office Secretary
OhioHealth Riverside Methodist/Grant Medical Center
08.2016 - Current
Head Cashier/Receptionist
Dennis Automotive
03.2016 - 08.2016
Receptionist/Cashier/Customer Service
Dick Masheter Ford
08.2012 - 03.2016
General - Some college
Columbus State Community College
High School Diploma -
Grandview Heights High School