Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charlee Sefcik

Conroe

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Blaze Pizza
02.2021 - 07.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Front Desk Receptionist

Alta View Internal Medicine
09.2023 - 11.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Prepared and processed patient referrals and transfer requests.

Education

Emt License -

EMT Utah
Orem, UT
05-2024

High School Diploma -

Summit High School
Fontana, CA
06-2021

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Task delegation
  • Strategic thinking
  • Problem resolution
  • Multitasking
  • Professional and courteous
  • Patient scheduling
  • Appointment management
  • HIPAA compliance
  • Call handling

Certification

  • EMT - Emergency Medical Technician

Timeline

Front Desk Receptionist

Alta View Internal Medicine
09.2023 - 11.2023

Assistant Manager

Blaze Pizza
02.2021 - 07.2024

Emt License -

EMT Utah

High School Diploma -

Summit High School

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Charlee Sefcik