Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Charleen Smith-Clah

Farmington

Summary

Results-oriented Senior Case Manager with a proven track record in developing individualized service plans and mentoring teams. Committed to enhancing service delivery and client outcomes through effective evaluation and support strategies.

Overview

14
14
years of professional experience

Work History

Licensing and Support Specialist

Children, Youth and Families Department
Farmington, NM
03.2026 - Current

Evaluate and license foster and adoptive homes in accordance with state and federal guidelines.

Provide on-going support and monitoring to licensed caregivers to ensure safe and stable placements.

Conduct home studies, background checks, and interviews with prospective families.

Kinship Support Specialist

Evergrow Child Advocates
Phoenix, AZ
11.2025 - 02.2026
  • Assisted in case management processes, ensuring timely documentation.
  • Provided support to clients navigating child advocacy services.
  • Coordinated communication between families and service providers.

Licensing and Support Specialist

Children, Youth, and Families Department
Farmington, NM
11.2024 - 10.2025

Evaluate and license foster and adoptive homes in accordance with state and federal guidelines.

Provide ongoing support and monitoring to licensed caregivers to ensure safe, stable placements

Conduct home studies, background checks, and interviews with prospective families.

School Social Worker

Central Consolidated School District
Shiprock, NM
08.2023 - 10.2024
  • Assessed student needs through comprehensive evaluations and interviews.
  • Developed individualized support plans to address academic and emotional challenges.
  • Collaborated with teachers and parents to promote positive behavioral interventions.
  • Conducted group therapy sessions to enhance social skills among students.

Senior Case Manager

Child Development Fund Program
Shiprock, NM
01.2016 - 07.2023
  • Led case management initiatives to enhance service delivery for children and families.
  • Developed individualized service plans to meet specific needs of clients effectively.
  • Coordinated multidisciplinary team meetings to align resources and support for clients.
  • Mentored junior case managers, improving team performance and client outcomes.

Case Manager

Childhaven
Farmington, NM
01.2012 - 12.2016
  • Developed individualized service plans to address client needs and promote well-being.
  • Coordinated resources and services among various stakeholders to ensure effective support delivery.
  • Conducted comprehensive assessments to evaluate client situations and determine appropriate interventions.
  • Led multidisciplinary team meetings to strategize case management approaches and improve service outcomes.

Education

Master of Arts - Clinical Mental Health

New Mexico Highlands University
Las Vegas, NM
07-2027

Bachelor of Arts - Social Work

New Mexico Highlands University
Las Vegas, NM
05-2024

Skills

  • Customer service
  • Remote support
  • Support services
  • Customer relationship management

Languages

English

Timeline

Licensing and Support Specialist

Children, Youth and Families Department
03.2026 - Current

Kinship Support Specialist

Evergrow Child Advocates
11.2025 - 02.2026

Licensing and Support Specialist

Children, Youth, and Families Department
11.2024 - 10.2025

School Social Worker

Central Consolidated School District
08.2023 - 10.2024

Senior Case Manager

Child Development Fund Program
01.2016 - 07.2023

Case Manager

Childhaven
01.2012 - 12.2016

Master of Arts - Clinical Mental Health

New Mexico Highlands University

Bachelor of Arts - Social Work

New Mexico Highlands University