CHARLEMAGNE ORDEN
Vancouver,WA
Summary
Goal-oriented sales professional with a proven track record in negotiations, customer relationship building, and product recommendations. Known for exceeding sales targets and enhancing customer satisfaction through streamlined processes.
Overview
1
1
Language
8
8
years of professional experience
Work History
USED VEHICLE ACQUISITIONS
HONDA
Beaverton, OR
01.2026 - Current
- Evaluated vehicle condition and inspected cars on-site, reviewing history reports (CARFAX/AutoCheck) to inform purchase decisions.
- Use market data tools to determine fair wholesale and retail valuations.
- Negotiate purchase terms, make offers, and finalize vehicle purchase paperwork with sellers.
- Coordinate with the service department for reconditioning estimates and the finance team for prompt payment processing.
- Search online marketplaces, private listings, and auctions to find target vehicles.
Sales Associate
Honda
Beaverton, OR
12.2024 - 01.2026
- Streamlined sales process, reducing time from lead to close.
- Exceeded sales targets through effective planning and goal setting.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Implemented CRM tools to track customer interactions and sales progress.
- Achieved or exceeded company-defined sales quotas.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Sales Associate
AT&T
Portland, OR
09.2021 - 11.2024
- Cultivated strong customer relationships through personalized service and effective communication.
- Assisted customers with product selection, addressing inquiries, and resolving issues promptly.
- Conducted sales transactions efficiently using point-of-sale systems to ensure accuracy and speed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Trained new associates on sales techniques, product knowledge, and customer service best practices.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Business Sales Specialist
Home Depot
Portland, OR
03.2021 - 09.2021
- Conducted in-depth product knowledge sessions to enhance team performance and customer engagement.
- Collaborated with cross-functional teams to develop effective sales strategies and improve service delivery.
- Analyzed customer feedback to identify trends and inform product merchandising decisions.
- Managed inventory levels, ensuring optimal stock availability for seasonal promotions and sales events.
- Increased average deal size by upselling additional products or services based on a deep understanding of client pain points and goals.
- Closed major deals by leveraging industry expertise, collaborating with internal teams, and negotiating favorable terms for both parties.
- Boosted overall team performance by consistently meeting or surpassing individual targets while motivating others to do the same.
Assistant Front End Manager
Walmart
Mount Vernon, WA
04.2018 - 12.2020
- Assisted in managing daily store operations to enhance customer satisfaction and streamline processes.
- Coordinated team schedules to ensure optimal staffing levels during peak shopping hours.
- Implemented training programs for new employees, improving onboarding efficiency and retention rates.
- Developed promotional displays to drive sales and increase product visibility within the store layout.
- Enforced compliance with company policies and safety regulations, maintaining a secure shopping environment.
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
Education
No Degree - Nursing
Skagit Valley College
Mount Vernon, WASkills
- Customer engagement
- Results-driven
- Sales strategy
- Relationship building
- Product selection
- Negotiation strategies
Languages
TAGALOG
Native or Bilingual
Timeline
USED VEHICLE ACQUISITIONS
HONDA
01.2026 - Current
Sales Associate
Honda
12.2024 - 01.2026
Sales Associate
AT&T
09.2021 - 11.2024
Business Sales Specialist
Home Depot
03.2021 - 09.2021
Assistant Front End Manager
Walmart
04.2018 - 12.2020
No Degree - Nursing
Skagit Valley College