Charlene Campbell
Jonesboro,AR
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
7
7
years of professional experience
Work History
Manager
Pastors Valero
Citrus Heights, California
08.2018 - 08.2025
- Supervised daily operations and staff activities at a busy convenience store.
- Coordinated inventory management and stock replenishment processes efficiently.
- Trained new employees on company policies and operational procedures effectively.
- Managed scheduling and staff assignments to optimize workflow efficiency.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted customers with fuel purchases and provided product information.
- Processed transactions accurately using point-of-sale systems.
- Monitored inventory levels and restocked shelves as needed.
- Enforced safety protocols to ensure a secure environment for customers.
- Trained new staff in customer service procedures and safety guidelines.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Operated cash register to process customer transactions accurately and efficiently.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Verified age requirements for purchase of alcohol and tobacco products.
- Attended to gas spills and accidents promptly and according to established guidelines.
Skills
- Inventory management
- Staff training
- Customer service
- Point-of-sale systems
- Safety compliance
- Conflict resolution
- Communication skills
- Time management
- Shift scheduling
- Decision-making
- Clear communication
- Relationship building
Timeline
Manager
Pastors Valero
08.2018 - 08.2025