I am a dedicated, organized, reliable, and self-motivated individual. I have excellent communication skills and love working as a team. I am willing to learn and love to work with customers to reach a satisfactory result.
Overview
24
24
years of professional experience
Work History
Insurance and Patient Representative
Hendersonville OBGYN
Hendersonville, TN
01.2005 - Current
Communicate with insurance companies concerning the denials, reconsiderations and billing of professional medical claims. Communicate with patients concerning getting their medical claims paid and their responsibility of a balance.
Tax Expert
Turbo Tax
01.2021 - 04.2025
Prepare taxes for customers, guide customers to resolve errors on their taxes, answer questions for the tax customers and Full Service return preparations.
Seasonal
Patient Follow Up
Healthcare Management
Hendersonville, TN
07.2002 - 01.2005
Contacted patients to assist with their balance in the wise of correcting insurance information and rebilling the medical claims and assisting the patient with their balances.
Education
Bachelor of Business Administration - Business Management
Trevecca University
Graduate Business Management Certification - undefined
Trevecca University
Associate of Paralegal - undefined
Kaplan University
Tax Preparer Certificate - undefined
Jackson Hewitt
01-2021
Skills
Problem Solving Skills
Work Ethics
Time Management Skill
Computer Skills
Critical Thinking Skills
Excellent Communication Skills
Strong interpersonal skills
Proactive and self-motivated
Exceptional organizational skills
Timeline
Tax Expert
Turbo Tax
01.2021 - 04.2025
Insurance and Patient Representative
Hendersonville OBGYN
01.2005 - Current
Patient Follow Up
Healthcare Management
07.2002 - 01.2005
Bachelor of Business Administration - Business Management
Trevecca University
Graduate Business Management Certification - undefined
Insurance Customer Service Representative at James Collins Agency/ Weed Ross AgencyInsurance Customer Service Representative at James Collins Agency/ Weed Ross Agency