Charlene Dave
Athens,GA
Summary
Dynamic professional with extensive experience in sales management and customer development. Strong skills in effective communication and customer relationship management. Committed to leveraging analytical abilities and promotional planning to drive strategic outcomes and enhance revenue performance.
Overview
17
17
years of professional experience
Work History
Customer Business Manager
The Hartz Mountain Corporation
Secaucus, New Jersey
08.2014 - 11.2025
- Oversaw $10MM in Net Sales across Food City, Weis Markets, Imperial Distributors, and the International Division.
- Secured 25 incremental items across different Categories at Food City, resulting in Hartz Mountain doubling its footprint year over year.
- Facilitated transition to direct business for 2 categories at Weis Markets, achieving estimated 8% cost savings for Hartz Mountain.
- Managed our Mexico Distributor partner and collaborated with Marketing, Customer Planning, and Regulatory teams on the launch of the Delectables Brand in Mexico.
- Collaborated with cross-functional teams (Demand Planning, Marketing, Category Management, and Regulatory Teams) to develop and execute Sales strategies.
- Created targeted promotional plans using volume forecasting and custom post-promotional templates, leading to profitable sales growth.
- Track and monitor promotional budgets, ensuring efficient spending and evaluating performance outcomes
Customer Development Coordinator
The Hartz Mountain Corporation
Secaucus, New Jersey
07.2012 - 08.2014
- Managed communication between the East Division Sales Teams and the cross-functional teams to ensure alignment on project goals.
- Supported budget tracking and financial reporting for development projects.
- Processed all deductions received including Brokers Commissions and Quarterly Rebates.
Accounts Receivable Analyst
The Hartz Mountain Corporation
Secaucus, New Jersey
06.2008 - 07.2012
- Supported the East Division and analyzed customer accounts to identify discrepancies and resolve issues.
- Handled and processed accounts receivable deductions, including invoicing and payment processing.
- Prepared monthly reports summarizing account activity including aging analysis and outstanding balance summaries.
Education
Some College (No Degree) - Children's Psychology
St. Peter's College
Jersey CitySkills
- Sales strategy
- Promotional planning
- Budget management
- Cross-functional collaboration
- Data analysis
- Customer relationship management
- Effective communication
Key Competencies and Experience
- Microsoft Office (Excel, Word, PPT)
- Trade Spend Management & Budgeting
- Strategic Fact Based Selling
- Customer Strategy & Relationships
- Data Analysis: IRI
- Key Account Management
- Forecasting & Demand Planning
Timeline
Customer Business Manager
The Hartz Mountain Corporation
08.2014 - 11.2025
Customer Development Coordinator
The Hartz Mountain Corporation
07.2012 - 08.2014
Accounts Receivable Analyst
The Hartz Mountain Corporation
06.2008 - 07.2012
Some College (No Degree) - Children's Psychology
St. Peter's College