Charlene Moody
Isle of Palms,SC
Summary
Dynamic professional with 25 years of experience in business development and key account management. Proven ability to analyze performance data and implement strategies that enhance client satisfaction and retention. Achieved over $150M in new and recurring contracts in current role, maintaining the #1 leaderboard position for 12 out of 15 years as an Account Executive.
Overview
15
15
years of professional experience
Work History
Sr. Account Executive
Franklin Energy-AM Conservation Products
Charleston, South Carolina
01.2011 - Current
- Cultivated key client relationships to drive satisfaction and retention.
- Formulated strategic account plans aligned with client objectives.
- Collaborated with cross-functional teams to deliver customized solutions.
- Presented product offerings to stakeholders during meetings and events.
- Analyzed account performance data to enhance service strategies.
- Maintained current knowledge of industry regulations and compliance standards.
- Managed daily client accounts, ensuring exceptional customer satisfaction.
- Attended trade shows and conferences to network with potential partners.
Education
Bachelor of Arts - Communication Studies
The University of North Carolina At Wilmington
Wilmington05-2000
Skills
- Strategic account planning
- Customer relationship management
- Product presentations
- Data analysis
- Cross-functional collaboration
- Client retention
- Systems expertise
- CRM proficiency
- Key account management
- Issue resolution
- Sales achievement
Affiliations
In my spare time I enjoy real estate renovation, travel, volunteering in beach sweeps, waterway clean-up, BSA, and fun activities my 11-year-old as long as he will let me.
Timeline
Sr. Account Executive
Franklin Energy-AM Conservation Products
01.2011 - Current
Bachelor of Arts - Communication Studies
The University of North Carolina At Wilmington