Charlene Olaverria
Yonkers,NY
Summary
Dedicated Criminal Justice graduate seeking valuable work experience with an entry level position looking to grow within the FBI. Experienced receptionist great at optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Concerned Dental Care
02.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in and check out process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Bachelor of Science - Criminal Justice
Monroe College
The Bronx, NYSkills
- Oral and Writing Communication
- File Organization
- Customer Service
- Supply Management
- Conflict Management
- Problem-Solving Skills
- Oral and Writing Communication
- Meeting Arrangements
- Flexible and Adaptable
- Analytical Thinking
- Time Management
- Attention to Detail
- Microsoft Word
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Concerned Dental Care
02.2022 - Current
Bachelor of Science - Criminal Justice
Monroe College
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