Charlene Taylor
Vacherie,LA
Summary
Developed strong organizational and analytical skills in technical environment, focusing on data management and document control. Skilled in maintaining and organizing records, ensuring accuracy and efficiency. Looking to transition into new field where these skills can be utilized and expanded.
Overview
8
8
years of professional experience
Work History
Technical Records Assistant
Atlantic Alumina
10.2023 - Current
- Enhanced team efficiency with timely processing of incoming records and requests from various departments.
- Facilitated smooth operations by promptly responding to internal inquiries regarding technical documentation and specifications.
- Ensured data integrity through regular audits of the technical records database, identifying discrepancies and implementing appropriate corrections.
- Collaborated with cross-functional teams to gather relevant information for updating existing records and creating new ones.
- Maintained strict compliance with industry regulations by adhering to established guidelines for handling sensitive technical information.
Overnight Supervisor/ Manager
Lowes
08.2021 - 01.2023
- The Night Operations Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store
- This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage
- The Night Operations Department Supervisor impacts Lowe’s mission daily by planning, scheduling, monitoring, and successfully implementing all non-selling operations in the back end and front end of the store, facilitating the store’s ability to provide a superior customer shopping experience and maximize sales and profitability
Information Technology System Administrator
ProMach
09.2019 - 01.2022
- System administrators also known as sysadmins are information technology (IT) professionals who make sure an organization's computer systems are functioning and meet the needs of the organization
- Sysadmins support, troubleshoot, and maintain computer servers and networks
Customer service representative
Walgreens
04.2019 - 02.2020
- Working under direct supervision, this position is responsible for handling a large volume of inbound and outgoing calls regarding the company’s products or services with customers, medical offices, patients, or third party providers
- Calls may be about the company’s products or services
- Ensures that all contacts are provided service that is prompt, professional, and courteous
- The duties may change depending on the department that is allocated to you
Mcdonalds Manager
Mcdonalds
03.2017 - 09.2019
- Achieving targets during their shifts and helping departments meet their goals
- Taking action to monitor safety, security, inventory, and profitability
- Managing Crew schedules and encouraging high performance during their shift
- Providing exceptional customer service and quality food production
Education
High School diploma -
St. James High School
06.2018
Associate - Accounting
Fletcher Community College
03.2025
Skills
- File organization
- Document scanning
- Records maintenance
- Document management
- Database administration
- Electronic filing systems
- Archiving techniques
Timeline
Technical Records Assistant
Atlantic Alumina
10.2023 - Current
Overnight Supervisor/ Manager
Lowes
08.2021 - 01.2023
Information Technology System Administrator
ProMach
09.2019 - 01.2022
Customer service representative
Walgreens
04.2019 - 02.2020
Mcdonalds Manager
Mcdonalds
03.2017 - 09.2019
Associate - Accounting
Fletcher Community College
High School diploma -
St. James High School
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