Charles Adamson
Flagstaff,AZ
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Kohls Department Store
04.2022 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Unloaded, inspected and stored damaged and returned products.
Education
Bachelor of Science - Mechanical Engineering
Northern Arizona University
Flagstaff, AZ07.2027
High School Diploma -
Patrick Henry High School
San Diego, CA06.2023
Skills
- Retail Sales Customer Service
- Understanding Customer Needs
- Stocking and Replenishing
- Active Listening
- Product Organization
- Order and Refund Processing
Timeline
Customer Service Representative
Kohls Department Store
04.2022 - 08.2023
Bachelor of Science - Mechanical Engineering
Northern Arizona University
High School Diploma -
Patrick Henry High School