Summary
Overview
Work History
Education
Skills
Timeline
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Charles Alexander

Dallas

Summary

Dynamic and detail-oriented professional with a proven track record at Drivenforce Inc, excelling in package delivery and customer service. Skilled in GPS navigation and time management, I consistently enhance operational efficiency and foster strong client relationships, ensuring timely and secure deliveries while maintaining a clean driving record.

Diligent Desired Position with solid background in forklift operation, effectively managing material handling and warehouse logistics. Proven track record of maintaining safety standards and ensuring efficient workflow. Demonstrated ability in operating various forklift models and adhering to safety protocols.

Experienced with operating forklifts in fast-paced environments, ensuring smooth material handling and efficient operations. Delivers consistent performance by maintaining equipment and adhering to safety guidelines. Knowledge of warehouse management and logistics coordination.

Overview

7
7
years of professional experience

Work History

Courier

Drivenforce Inc
04.2022 - Current
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Followed company policies and procedures during shift.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Drove safely at all times to avoid accidents and harm.
  • Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
  • Utilized GPS navigation systems to navigate faster routes.
  • Handled sensitive documents securely, maintaining confidentiality and protecting client information.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
  • Contacted customers to confirm delivery details and locations.
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
  • Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
  • Verified package information to check for accuracy and completeness.
  • Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
  • Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
  • Contributed to team success by actively participating in meetings about improving operational procedures.
  • Reduced fuel consumption by implementing efficient driving techniques and carefully planning routes.

Warehouse Associate

Partners Converting
06.2021 - 02.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as Number pounds.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Scaffold Leadman

Austin Industries
12.2019 - 02.2020
  • Enhanced scaffold safety by conducting thorough inspections and addressing potential hazards promptly.
  • Identified opportunities for improvement in scaffold designs, implementing changes that led to increased stability and durability.
  • Facilitated smooth project handovers by maintaining detailed records of completed scaffolds and inspections performed throughout the process.
  • Streamlined scaffold construction processes for increased efficiency and reduced project completion times.
  • Evaluated staff performance regularly, providing constructive feedback and professional development opportunities as needed.
  • Collaborated with project managers to develop effective scaffolding solutions for various construction projects.
  • Developed customized scaffolding solutions for unique construction projects, resulting in successful outcomes for clients.
  • Managed inventory control, ensuring all necessary materials were available for timely project completion.
  • Implemented cost-saving measures in material procurement without compromising quality or safety standards.
  • Troubleshot any issues encountered during the installation process quickly and effectively, minimizing project delays and ensuring client satisfaction.
  • Established strong relationships with clients through clear communication and exceptional service, resulting in repeat business and positive referrals.
  • Completed complex scaffolding projects on time and within budget while maintaining strict safety standards.
  • Performed load calculations to ensure optimal weight distribution across scaffold structures, reducing incidents related to overloading or instability.
  • Led a team of scaffolding professionals, providing guidance and supervision to ensure quality workmanship.
  • Coordinated with other trades on-site, fostering efficient communication and collaboration between teams.
  • Maintained compliance with all relevant industry regulations and codes through diligent documentation efforts.

Scaffold Carpenter

Brock Services
03.2018 - 12.2019
  • Contributed to project success by adapting scaffolding structures to accommodate unique building shapes and features.
  • Ensured proper material usage with accurate measurements, cutting, and fitting of scaffold components.
  • Streamlined communication between tradespeople by coordinating scaffold installations with other construction activities.
  • Improved productivity levels by performing necessary repairs on defective scaffold components during off-hours or downtime periods.
  • Facilitated on-time project completion by managing inventory of scaffold materials, tools, and equipment.
  • Upheld quality standards throughout the duration of projects with meticulous attention to detail in all aspects of scaffold assembly.
  • Assisted in the training of new Scaffold Carpenters, promoting a culture of safety and professionalism within the team.
  • Consistently met deadlines through effective time management strategies while balancing multiple tasks associated with preparing site locations for upcoming installations.
  • Optimized work processes through regular collaboration with supervisors to discuss project progress and address any challenges.
  • Reduced worksite accidents through diligent maintenance of scaffolding systems, replacing damaged or worn parts as needed.
  • Maintained a safe working environment by adhering to OSHA guidelines and company safety procedures.
  • Enhanced customer satisfaction levels by consistently delivering high-quality work on time, adhering to stringent safety protocols, and maintaining a professional demeanor throughout each project.
  • Increased project efficiency by assembling and disassembling scaffolding systems in a timely manner.
  • Promoted a strong teamwork environment by actively participating in group problem-solving sessions concerning complex designs or difficult installations.
  • Demonstrated adaptability by working on various types of scaffolds such as tube-and-clamp, systems, or frame scaffolds as required for each project.

Education

Lake Highlands Freshmen Center
Dallas, TX

None - Automotive

ATI Automotive Technical Institute
Dallas, TX

Skills

  • Working independently
  • Attention to detail
  • Problem-solving
  • Customer service
  • Time management
  • Excellent driving skills
  • Package handling
  • Clean driving record
  • Valid Driver's license
  • Decision-making
  • GPS and route planning
  • Route planning
  • Heavy lifting
  • Package pickup and delivery
  • Attention to confidentiality
  • Logistics and transportation
  • Package delivery and Pick-up
  • Loading and unloading
  • Sorting
  • Smartphone usage
  • Item tracking
  • GPS technology
  • Licensed driver in state
  • Weather preparedness
  • Vehicle maintenance
  • Vehicle loading
  • Multitasking Abilities
  • Excellent communication
  • Task prioritization
  • Pallet jack operation
  • Loading dock procedures
  • Basic math
  • Load balancing
  • Safe forklift operation

Timeline

Courier

Drivenforce Inc
04.2022 - Current

Warehouse Associate

Partners Converting
06.2021 - 02.2022

Scaffold Leadman

Austin Industries
12.2019 - 02.2020

Scaffold Carpenter

Brock Services
03.2018 - 12.2019

Lake Highlands Freshmen Center

None - Automotive

ATI Automotive Technical Institute

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Charles Alexander