Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charles Bever

Cleveland,TX

Summary

Dynamic Inside Sales Representative with a proven track record at Morrison Supply Company, enhancing customer relationships and boosting sales revenue through strategic client engagement and insightful product recommendations. Expert in CRM software and adept at multitasking, I excel in customer service and efficient data management, significantly reducing customer churn by proactively addressing needs.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Inside Sales Representative

Corbett Wingard and Ray
08.2023 - 08.2024
  • Answered customers' questions regarding products, prices, and availability.
  • Set up new accounts, established customer credit and set up payment methods.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Used CRM software to maintain detailed contact logs and account records.
  • Managed friendly and professional customer interactions.

Inside Sales Representative, Purchasing and Admin

Morrison Supply Company
09.2006 - 02.2023
  • Answered customers' questions regarding products, prices, and availability.
  • Set up new accounts, established customer credit and set up payment methods.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Used CRM software to maintain detailed contact logs and account records.
  • Reduced customer churn rate by anticipating needs proactively, offering value-added services or discounts as appropriate.
  • Managed friendly and professional customer interactions.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.

Inside Sales Representative

Colorado Valley Pipe and Supply
01.2005 - 09.2006

Inside Sales and Branch Manager for a Katy Location. Colorado Valley sold to Morrison Supply Effective September 1, 2006.

  • Answered customers' questions regarding products, prices, and availability.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Reduced customer churn rate by anticipating needs proactively, offering value-added services or discounts as appropriate.

Branch Manager Controller

Royal Plumbing Supply
03.1997 - 01.2005
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
  • Examined customer loan applications for loan approvals and denials.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Controller

Affordable Communications
05.1994 - 03.1997
  • Ensured timely financial statement preparation, allowing for better decision-making and strategic planning.
  • Prepared detailed variance analyses on a monthly basis, enabling more effective tracking of actuals versus forecasted figures.
  • Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
  • Completed year-end close processes through effective supervision financial functions and regular treasury transactions.

Installer /Team Trainer

CBM Systems Inc.
01.1993 - 05.1994
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Calculated materials and time needed for each job.
  • Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.

Controller

Cole Educational Supply
01.1991 - 01.1993
  • Ensured timely financial statement preparation, allowing for better decision-making and strategic planning.
  • Prepared detailed variance analyses on a monthly basis, enabling more effective tracking of actuals versus forecasted figures.
  • Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
  • Led cross-functional teams in the implementation of new accounting software, improving overall efficiency within the finance department.
  • Streamlined annual audit process, working closely with external auditors to ensure accurate representation of company''s financial position.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.
  • Managed budgeting process, aligning departmental budgets with organizational goals and monitoring performance against targets.
  • Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.

Education

BBA - Accounting

Wichita State University
Wichita, KS
05-1979

Skills

  • Customer Service
  • Customer Relationship Building
  • Lead Qualification
  • Exceptional customer service
  • Organized and Efficient
  • Data Entry
  • Email and Phone Etiquette
  • Client Relationship Management
  • Cheerful and energetic
  • Adept multi-tasker

Certification

  • Certified Public Accountant, Retired Status

Timeline

Inside Sales Representative

Corbett Wingard and Ray
08.2023 - 08.2024

Inside Sales Representative, Purchasing and Admin

Morrison Supply Company
09.2006 - 02.2023

Inside Sales Representative

Colorado Valley Pipe and Supply
01.2005 - 09.2006

Branch Manager Controller

Royal Plumbing Supply
03.1997 - 01.2005

Controller

Affordable Communications
05.1994 - 03.1997

Installer /Team Trainer

CBM Systems Inc.
01.1993 - 05.1994

Controller

Cole Educational Supply
01.1991 - 01.1993

BBA - Accounting

Wichita State University
Charles Bever